Ava Miner
Cedar City,UT
Summary
Experienced in alarm monitoring and emergency response, consistently utilizing problem-solving and critical thinking skills for accurate and timely actions. Strong understanding of effective communication and teamwork in high-pressure environments. Contributes as a thorough team member with exceptional organizational capabilities. Skilled at handling numerous projects simultaneously, maintaining accuracy, effectively prioritizing tasks, and meeting deadlines.
Overview
3
3
years of professional experience
Work History
Operator
AvantGuard Monitoring
Cedar City, UT
03.2024 - Current
- Supported clients during incidents by providing clear instructions and guidance, promoting safety and security.
- Enhanced emergency response times by efficiently monitoring alarm systems and dispatching appropriate personnel.
- Adhered to strict confidentiality protocols regarding sensitive client information and incident details, preserving privacy standards within the industry.
- Provided excellent customer service through professional communication skills when addressing client concerns or inquiries over the phone or email.
Chiropractic Assistant/Receptionist
Apex Health Chiropractic
Cedar City, UT
06.2022 - 01.2024
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Improved office organization by maintaining clean and well-stocked treatment rooms for daily use.
Education
Associate of Arts - English
Southern Utah University
Cedar City, Utah01-2027
High School Diploma -
Cedar City High School
Cedar City, Utah05-2022
Skills
- Attention to detail
- Customer service etiquette
- Organization skills
- Problem-solving
- Professionalism and ethics
- Performance improvement
- Stress management techniques
Achievements Activities Civic Engagement
- Danced on the Drill Team for four years
- Actively participating in the English Department through classes and clubs
- Compete in poetry competitions, and publication
- Sophomore in college with an academic GPA of 3.8
Summary - Work Ethic
- Excellent communication skills
- Passionate about helping others
- Time management
Timeline
Operator
AvantGuard Monitoring
03.2024 - Current
Chiropractic Assistant/Receptionist
Apex Health Chiropractic
06.2022 - 01.2024
Associate of Arts - English
Southern Utah University
High School Diploma -
Cedar City High School