CHRISTINE M. MILLER
Simi Valley,California
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. A natural leader with a willingness to take on added responsibilities to meet team goals and ready to bring knowledge and abilities to a challenging role with potential for long-term career advancement and success.
Overview
7
7
years of professional experience
Work History
Property Manager
Hometown America Management, LP
12.2019 - Current
- Maintained 98% occupancy status.
- Research and monitor monthly data to write variance and delinquency reports for C-suite personnel.
- Enhanced customer satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Administered operations to handle needs of more than 400+ tenants across 115 property units.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Customer Support Coordinator
Humanscale
01.2019 - 09.2019
- Established positive relationships with clients through proactive communication and attentive listening skills.
- Enhanced customer satisfaction by resolving issues promptly and professionally.
- Streamlined support processes for increased efficiency and reduced response times.
- Collaborated with cross-functional teams to improve overall product quality and customer experience.
Distributor Order Processor
Dexcom
06.2017 - 01.2019
- Maintained positive relationships with customers to promote continued business opportunities.
- Coordinated with sales teams to resolve discrepancies, resulting in fewer errors and delays.
- Managed multiple priorities effectively, leading to increased productivity within the order processing department.
Education
Occupational License
State of California
08.2022
MBA - Organizational Leadership
Point Loma Nazarene University
San Diego08.2021
Bachelor of Arts - Philosophy, Pre-Law
California State University, Long Beach
Long Beach, CA08.2005
Skills
- Contract Negotiation
- Business Development
- Vendor Management
- Administrative Support
- Exceptional oral and written communication skills
- Customer service-focused
- Financial budgeting and reporting
Leadership Experience
- Dexcom, Leadership Council
- Hometown America Management, LP, Ambassador for company donations to KureIt Cancer Foundation
Volunteer Experience
- Susan G. Komen, Event volunteer
- Cuyamaca Community College Art Department, Annual Art Show
- San Diego Downtown Mission, Soup Kitchen
- Blind Children’s Center, Classroom volunteer
Timeline
Property Manager
Hometown America Management, LP
12.2019 - Current
Customer Support Coordinator
Humanscale
01.2019 - 09.2019
Distributor Order Processor
Dexcom
06.2017 - 01.2019
Occupational License
State of California
MBA - Organizational Leadership
Point Loma Nazarene University
Bachelor of Arts - Philosophy, Pre-Law
California State University, Long Beach
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