Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
AGATA GOLEBIOWSKA

AGATA GOLEBIOWSKA

Krakow,Poland

Summary

A highly organized and detail-oriented professional with extensive experience in office management and finance administration. Proven ability to manage day-to-day operations, oversee financial processes, and enhance team productivity. Skilled in budgeting, accounts payable/receivable, payroll, and streamlining administrative functions. Now seeking a new opportunity to contribute expertise in finance administration to drive organizational success.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Finance Administrator

Amsterdam Standard Sp. Z o.o.
10.2020 - Current
  • Completing financial administration tasks for our partners in the Netherlands
  • Posting invoices, ensuring all documents are accurately recorded in accordance with the company’s procedures
  • Issuing sales invoices and managing incoming payments
  • Overseeing payment runs
  • Ensuring correct VAT codes are applied when raising and posting invoices
  • Managing monthly closings
  • Monitoring profit and loss statements
  • Maintaining payroll and supporting the payroll team’s administration
  • Liaising with external accounting providers to ensure VAT returns and wage taxes are correctly submitted
  • Collating data for weekly/monthly finance meetings with Operations

Office Manager

Amsterdam Standard Sp. Z o.o.
10.2020 - Current
  • Day-to-day management of office operations
  • Organizing and coordinating branch events and meetings, including venue bookings, scheduling, and catering arrangements
  • Organizing multi-day events, including booking venues, liaising with hotels to arrange conference rooms, catering, and coordinating additional required activities
  • Managing the company’s IT equipment, including ordering new laptops, monitors, and ensuring equipment is assigned to employees
  • Handling HR responsibilities such as maintaining personal data in the system and onboarding new employees with company policies, including health and safety regulations
  • Managing employee leave and benefits
  • Liaising with external service providers, negotiating contracts, and ensuring services are delivered to a high standard
  • Monitoring and managing the office budget
  • Supporting the People & Culture team in organizing and managing events and meetings
  • Arranging travel and accommodation for team members, processing expense claims, and handling other business trip-related documentation
  • Serving as the first point of contact, ensuring staff are well-informed about current company procedures, mission, and standards
  • Supervising administrative staff across different branches, providing support and guidance
  • Performing any other ad-hoc office management-related duties

Customer Service Specialist

TORUS Jeleń i Nowakowski spółka jawna
10.2018 - 02.2019
  • Handling incoming phone calls and emails from customers regarding orders and deliveries
  • Preparing business offers tailored to clients’ needs
  • Recording and managing orders and deliveries using the company’s order management software
  • Responsible for order fulfillment throughout the entire ordering process
  • Addressing customer complaints and handling returns
  • Liaising with clients regarding offers, orders, and deliveries
  • Preparing and issuing invoices
  • Training new employees

Team Assistant – Billing Coordinator

Mercer Limited
04.2015 - 06.2017
  • Supporting scheme actuaries with non-chargeable everyday tasks
  • Drafting and finalizing invoices to be sent to clients; advanced user of Webcas software
  • Tracking budget spending for particular clients, conducting financial analysis of existing expenses, and monitoring planned investments for future billing months
  • Producing actuarial reports and legal documents in accordance with company standards
  • Creating, updating, and formatting MS Office documents on behalf of team members
  • Handling clients’ sensitive data and ensuring compliance with the company’s data protection policies
  • Producing mail merges and data spreadsheets, sending final documents to clients
  • Managing the internal client intranet database, adding new members, updating existing members, creating client folders, and ensuring all members have the required access to information
  • Scheduling and coordinating internal and external meetings
  • Preparing agendas, minutes, and action logs for Trustee meetings
  • Preparing Trustee meeting packs in line with company procedures
  • Processing team members' expenses
  • Organizing and coordinating Pension Trustee Forums
  • Assisting with other assigned projects

Personal Assistant to HOD

Manchester Metropolitan University
01.2015 - 03.2015
  • Extensive Diary management, scheduling and coordinating internal and external meetings
  • Attending management meetings, preparing minutes ensuring all tasks and action points are distributed among attendees
  • Supporting timetabling project coordinator in project management, ensuring a successful delivery
  • Taking part in trainings in order to support timetabling officers and ensure greater coordination of tasks related to current projects
  • Coordinating all administrative duties for TTDS Department
  • Booking meeting and conference rooms across the campus sites via online booking system
  • Arranging travel and accommodation for HOD
  • Maintaining department time sheet, processing expenses
  • Screening phone calls, dealing with incoming mail and post
  • Scheduling training sessions in accordance with staff’s needs and availability
  • Submitting department IT requests and liaising with IT support until completion
  • Raising purchase orders via P2P system, monitoring and processing invoices
  • Ordering office stationery
  • Filing, organisation and general administration duties
  • Co-ordinating any other tasks as requested by HOD

Personal Assistant to CEO/HR and Office Manager

Freedom Renewables Ltd
09.2014 - 11.2014
  • Company Overview: Manchester
  • Efficient diary management, arranging and coordinating meetings on behalf of the CEO
  • Preparing information prior to meetings, taking minutes for distribution to attendees, coordinating all tasks assigned to the management team ensuring a successful completion of all projects
  • Liaising with clients on behalf of the management team
  • Researching projects and presenting information to the management team
  • Supporting the CEO in the web design project management
  • Managing company cars, liaising with lease companies and arranging all necessary insurance
  • Maintaining employee records and administrating payroll
  • Preparing contracts for new employees
  • Maintaining holiday and absence records
  • Dealing with grievances and implementing disciplinary procedures
  • Preparing company staff handbooks and coordinating induction process
  • Liaising with the finance team to ensure all necessary payments, dealing with and keeping records of all invoices
  • Screening phone calls, dealing with incoming post, acting as a first port of call for the CEO in his absence
  • Ordering office stationary for all employees
  • Filing, organisation and general administration duties
  • Carrying out any other duties and responsibilities as required by the business
  • Co-ordinating any other tasks as requested by the CEO
  • Manchester

Personal Assistant

Swinton Insurance Group Ltd
11.2013 - 09.2014
  • Company Overview: Manchester
  • Department PA for 2 directors, 4 business solution managers, and circa 250 employees
  • Extensive diary management: effectively managing over 30 individual outlook calendars
  • Scheduling meetings on behalf of directors, senior managers and team leaders
  • Booking meeting and conference rooms across 2 sites via online booking system
  • Liaising with executive personal assistants and departmental secretaries when arranging meetings with other directors and CEO
  • Preparing minutes and next steps for senior managers
  • Arranging travel and accommodation for the employees
  • Maintaining department time sheet, processing expenses and submitting overtime forms
  • Screening phone calls, dealing with incoming mail and post
  • Maintaining holiday and absence records via HR system
  • Booking all training needs for department members
  • Submitting department IT requests and liaising with IT support until completion
  • Updating, monitoring and allocating licences keys for IT development tools
  • Scheduling interviews for developer, tester and business analyst roles
  • Raising purchase orders via Proactis system, monitoring and processing invoices
  • Ordering office stationery
  • Other duties as assigned
  • Manchester

Directors’ Assistant

Tesco Head Office
11.2012 - 09.2013
  • Company Overview: Poland
  • PA for two senior directors
  • Extensive diary management: managing directors’ and senior managers’ outlook calendars
  • Planning and organising business trips: arranging travel and accommodation
  • Arranging appointments, phone and video conferences with supply chain and support offices across Europe
  • Liaising with teams in UK, acting as a contact for documents and information exchange
  • Formulating meeting notes, preparing next steps and taking minutes, producing reports and briefing papers for directors
  • Preparing presentations and all communication, translating emails, and documents into English and Polish
  • Monitoring department budget and spends
  • Monitoring and updating personnel records for employees annual leaves and absences
  • Managing company car process for managerial team
  • Purchasing all office materials
  • Poland

Product Manager Assistant

Archer Network Solutions
08.2012 - 11.2012
  • Company Overview: Poland
  • Providing professional customer service, liaising with clients on behalf on the manager
  • Supporting Product Manager in launching new projects ensuring strong sales performance
  • Organizing business trips and meetings with customers
  • Taking part in meetings with clients, taking dictations and minutes
  • Carrying out market research to identify customer needs and presenting finding to the manager
  • Reporting on current target performance
  • Providing administrative support to other members of the team
  • Ordering office supplies, arranging couriers
  • Poland

Receptionist/ Office Administrator

Linde Gaz Polska
01.2011 - 06.2012
  • Assisting the board and executive director as requested
  • Planning and preparing business meetings and conferences calls for directors
  • Providing secretarial support, liaising with all departments ensuring effective communication and information flow within the structure of the company
  • Answering and transferring phone calls
  • Dealing with incoming requests and inquiries via emails
  • Sorting and distributing post
  • Meeting and greeting visitors
  • Working in close cooperation with law department and supporting the company solicitor by preparing and sending out summons, keeping track of all correspondence with debtors and debt collectors, sorting and archiving files
  • Working for registry department, recording, filing and archiving contracts, agreements and invoices

Translator/Office Assistant

P.H.U. AJ Plus
07.2009 - 10.2010
  • Company Overview: Poland
  • Providing secretarial support to the CEO
  • Translating documents into Polish and English
  • Managing translation projects for the company
  • Liaising with clients on behalf of the manager
  • Poland

Education

MA - Transatlantic Studies

Jagiellonian University
06.2010

BA - Linguistics

Tischner European University
07.2008

Skills

  • Certified Accountant (1st degree)
  • Accounts payable and receivable
  • Budgeting and cost management
  • Payroll processing
  • Administration
  • Proficiency in Microsoft Office Suite
  • Prioritizing and managing multiple tasks simultaneously
  • Attention to detail

Languages

English
Proficient
C2
Spanish
Elementary
A2
German
Elementary
A2
Polish
Native or Bilingual

Certification

1st degree Accountant

Currently in progress of obtaining 2nd degree Accounting Specialist certification

Timeline

Finance Administrator

Amsterdam Standard Sp. Z o.o.
10.2020 - Current

Office Manager

Amsterdam Standard Sp. Z o.o.
10.2020 - Current

Customer Service Specialist

TORUS Jeleń i Nowakowski spółka jawna
10.2018 - 02.2019

Team Assistant – Billing Coordinator

Mercer Limited
04.2015 - 06.2017

Personal Assistant to HOD

Manchester Metropolitan University
01.2015 - 03.2015

Personal Assistant to CEO/HR and Office Manager

Freedom Renewables Ltd
09.2014 - 11.2014

Personal Assistant

Swinton Insurance Group Ltd
11.2013 - 09.2014

Directors’ Assistant

Tesco Head Office
11.2012 - 09.2013

Product Manager Assistant

Archer Network Solutions
08.2012 - 11.2012

Receptionist/ Office Administrator

Linde Gaz Polska
01.2011 - 06.2012

Translator/Office Assistant

P.H.U. AJ Plus
07.2009 - 10.2010

BA - Linguistics

Tischner European University

MA - Transatlantic Studies

Jagiellonian University

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AGATA GOLEBIOWSKA