Summary
Overview
Work History
Education
Skills
Contact
Education
Timeline
Generic

Johathen Bergeron

Miami

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced with overseeing shipping and receiving operations, ensuring seamless logistics. Utilizes strategic planning to enhance workflow efficiency and accuracy. Track record of effective team management and problem-solving in fast-paced settings.



Hospitality professional committed to delivering outstanding guest experiences. Known for ability to manage multiple tasks efficiently and seamlessly adapt to changing needs. Strong focus on team collaboration and achieving high standards, leveraging skills in communication and customer service.

Overview

4
4
years of professional experience

Work History

Shipping and Receiving Manager

Overtown Store
03.2022 - 05.2023

Receiving

  • Unloaded, sorted and stored incoming merchandise.
  • Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Conducted regular audits of warehouse inventory, ensuring accuracy and accountability within the team.
  • Managed inbound receiving departments.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Streamlined receiving processes by implementing efficient inventory management systems.
  • Implemented quality control measures throughout the receiving process to ensure merchandise met company standards upon arrival.

Shipping

  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
  • Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.

Event and Catering Assistant

Pacesetter Personnel
10.2021 - 03.2022
  • Provided friendly, courteous service to create memorable moments for guests.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Collaborated with team members to execute seamless catering events for clients.
  • Coordinated closely with other staff members during events for smooth service delivery.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
  • Assisted in resolving any unforeseen issues that arose during events, mitigating negative impacts on client experience.
  • Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.

Hospitality Team Member

Confidant Hotel
10.2019 - 10.2021
  • Gathered linen supplies and organized linen closets for
  • Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
  • Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
  • Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Assisted guests with check-in and checkout processes, ensuring a smooth and hassle-free experience.
  • Assisted event planners in organizing successful meetings and conferences by coordinating necessary logistics such as catering and audiovisual equipment setup.
  • Collaborated with housekeeping team to ensure room readiness and swift turnover.
  • Maintained high standards of cleanliness and organization in all guest areas, ensuring welcoming environment.
  • Participated in ongoing training programs aimed at enhancing hospitality skills which subsequently improved performance levels.

Education

Lakehighland High School
Dallas, TX
03.2008

Skills

  • Receiving processes
  • Warehouse operations
  • Order fulfillment
  • Shipping procedures
  • Stock control
  • Forklift operation
  • Inventory management
  • Inventory management software
  • Loading and unloading
  • Food safety
  • Food presentation
  • Safe food handling
  • Quality assurance
  • Food storage protocol
  • Table setting proficiency
  • Event planning
  • Event coordination experience
  • Health code compliance
  • Hospitality and accommodation
  • Strong teamwork
  • Reliability and punctuality
  • Initiative and Self-motivation
  • Customer service focus
  • Guest relations
  • Housekeeping standards
  • Reservation management
  • Hospitality services
  • Customer service
  • Multitasking Abilities

Contact

Miami, FL 33130

Education

Dallas Tx

Timeline

Shipping and Receiving Manager

Overtown Store
03.2022 - 05.2023

Event and Catering Assistant

Pacesetter Personnel
10.2021 - 03.2022

Hospitality Team Member

Confidant Hotel
10.2019 - 10.2021

Lakehighland High School
Johathen Bergeron