Mohammad Aljafari
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Empire Beauty Supply
03.2022 - Current
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Developed strong working relationships with staff, fostering a positive work environment.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Photographer
Panda Studios
05.2022 - 10.2023
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
- Showcased diverse photography styles for clients to choose from, increasing portfolio versatility.
- Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
- Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
Customer Service Associate Cashier
Sour And Sweet Warehouse
06.2020 - 08.2021
- Maintained a clean and organized work space, ensuring a positive environment for both customers and colleagues.
- Assisted customers with product selection, providing knowledgeable recommendations based on individual needs.
- Resolved customer complaints in a professional and timely manner, resulting in increased customer loyalty.
- Handled cash and credit transactions accurately, ensuring proper balance at the end of each shift.
- Trained new employees in cashier procedures and company policies, promoting a consistent customer experience across all team members.
Education
Bachelor of Science - Accounting And Marketing
Cleveland State University
Cleveland, OH08.2026
High School Diploma -
Alkhader Modern School
Amman, Jordan07.2021
Skills
- Product and Service Knowledge
- Task Delegation
- Operations Management
- Recruiting and Interviewing
- Microsoft Excel
- Public Speaking
- Bilingual (English and Arabic)
- Photography
- POS Systems
Languages
Arabic
Native or Bilingual
English
Professional Working
Software
Microsoft Excel
Timeline
Photographer
Panda Studios
05.2022 - 10.2023
Assistant Manager
Empire Beauty Supply
03.2022 - Current
Customer Service Associate Cashier
Sour And Sweet Warehouse
06.2020 - 08.2021
Bachelor of Science - Accounting And Marketing
Cleveland State University
High School Diploma -
Alkhader Modern School
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