James "Scott" Williams
Converse,Texas
Summary
Customer service/house inspections; water damaged furniture/cabinets
Skilled at improving procedures to maximize productivity while streamlining processes/reducing costs
Determined professional with dedication to hard work and team player attitude
Talent for working efficiently
Broad spectrum of administrative skills
Adaptive to multiple environments and surroundings
Seasoned Parts Manager
Proven skills supporting warehouse operations, keeping accurate records
Detail-oriented in assessing products/coordinating center point movements
Determined professional/dedication to hard work/team player attitude
Punctual and focused with physical strength to accommodate lifts up to 80 pounds
Overview
8
8
years of professional experience
Work History
Distribution Center Technician Lead, Parts Coordinator
Ashley Furniture
New Braunfels, TX
02.2020 - Current
- Leads/manages 9 furniture technicians
- Oversees $300k/yr furniture disposal with proper documentation
- Inspects all outgoing/returned furniture; makes decision/return to stock or clearance
- Researches, orders, and distributes all Distribution Center furniture parts
- Establishes/optimizes schedules to keep coverage and service in line with forecasted demands
Furniture Technician
Bob Mills
San Antonio, Texas
07.2018 - 02.2020
- Inspect all outgoing furniture
- Performed inspection/repair house calls; coordinated through customer service
- Repaired all shipment damage
- Repair/replace mechanisms, repair/replace upholstery, refinish/rebuild furniture
Furniture Repair Technician
Furniture Medic franchise
San Antonio, Texas
02.2016 - 07.2018
- Full time
- 4 Marriot Hotel renovation/remodels; modified new furniture to fit customer needs
- Daily furniture repair, refinish, and touch-up
- Daily pick-up and delivery of customer furniture
- House call expert; repair, touch-up, and inspect damaged furniture
- Cabinet installer; on-site color match, create/install toe kicks/trim molding
- Create moving/insurance furniture damage inspection reports
Master Sergeant Tech School Superintendent
US Air Force
San Angelo, Texas
03.2011 - 03.2013
- Supervised 14 instructors, 3 maintenance techs, 2 training specialists
- Wrote/managed training documentation; 2 classified course volumes
- Tracked/analyzed trends from worldwide field surveys
- Provided feedback and expertise to amend training material
- Coordinated with Career Manager to design and implement job standards
- Directed approximately 3,480 training hrs/yr in 13 resident career courses
Education
36 hrs Certificate, Hazardous Materials Technical Specialist Course, 16 hrs Certificate, 2W2X0 Nuclear Weapons Specialist, 551 hrs Certificate, Objectives and Tests, 40 hrs Certificate, 8B000 Military Training Instructor, 296 hrs -
Community College of The Air Force
Montgomery, ALCertificate, Quality Assurance Course, 61.5 hrs Certificate, Air Force Civilian Personnel Management Course, 24 hrs Certificate, USAF First Sergeant Academy Additional Duty Seminar, 40 hrs Certificate, Certificate, Fundamentals of Instructional Systems Development, 40 hrs Certificate, Technical Writer Course, 56 hrs/Writer Course, 176 hrs Certificate, UFPM (Unit Fitness Program Manager) 40 hrs Certificate, 9S100 Special Equipment Maintenance, ACR, 232 hrs Certificate, Electronics Principles, 384 hrs Certificate, 9S100 Technical Applications Fundamentals, 432 hrs Certificate, 9S100 Subsurface Systems Maintenance, 280 hrs Certificate, Radiation Safety Officer Course -
University of Texas Health Science Center
San Antonio, TXSkills
- Punctual, Reliable, and Responsible
- Safety Procedures
- Quality and Defect Control
- Strong Attention to Detail
- Verbal and Written Communication
- Critical Thinking
- Honesty and Integrity
- Product Tagging and Categorization
- Productivity and Time Management
- Stock Disposal
Timeline
Distribution Center Technician Lead, Parts Coordinator
Ashley Furniture
02.2020 - Current
Furniture Technician
Bob Mills
07.2018 - 02.2020
Furniture Repair Technician
Furniture Medic franchise
02.2016 - 07.2018
Master Sergeant Tech School Superintendent
US Air Force
03.2011 - 03.2013
36 hrs Certificate, Hazardous Materials Technical Specialist Course, 16 hrs Certificate, 2W2X0 Nuclear Weapons Specialist, 551 hrs Certificate, Objectives and Tests, 40 hrs Certificate, 8B000 Military Training Instructor, 296 hrs -
Community College of The Air Force
Certificate, Quality Assurance Course, 61.5 hrs Certificate, Air Force Civilian Personnel Management Course, 24 hrs Certificate, USAF First Sergeant Academy Additional Duty Seminar, 40 hrs Certificate, Certificate, Fundamentals of Instructional Systems Development, 40 hrs Certificate, Technical Writer Course, 56 hrs/Writer Course, 176 hrs Certificate, UFPM (Unit Fitness Program Manager) 40 hrs Certificate, 9S100 Special Equipment Maintenance, ACR, 232 hrs Certificate, Electronics Principles, 384 hrs Certificate, 9S100 Technical Applications Fundamentals, 432 hrs Certificate, 9S100 Subsurface Systems Maintenance, 280 hrs Certificate, Radiation Safety Officer Course -
University of Texas Health Science Center
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