Hira Chaudhry

• Supervised a team of employees dedicated to event setup in the building.
• Oversaw operations for large scale events (400+) occupying multiple floors of the building and over the course of multiple days.
• Used problem-solving abilities in the event of inconveniences to avoid event disruptions.
• Collaborated with and worked alongside Flik Management, JLL, GS, external vendors, engineering, AV, and tech to ensure smooth operations of events.
• Managed amenity floors of building (Aud/Mezz, 3rd floor, 10th-12th floors, 41-43) and performed weekly inspections with Flik and JLL to keep spaces maintained.
• Managed billing, created proposals, scheduled appropriate labor and maximized methods to make profit.
• Excelled in performance when it came to last-minute requests, events, and unexpected changes.
• Supervised and was responsible for 100+ employees.
• Used time management skills to complete tasks in a timely fashion.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Scheduled office meetings and client appointments for staff teams.
• Interacted with vendors, contractors and professional services and kept up with external vendor permits.
• Generated reports using Excel, Powerpoint, Word for company analysis.
• Monitored supervisor's work calendar and scheduled appointments and meetings.
• Excelled in ADP/Blueforce Payroll - responsible for 100+ employee weekly payout.
• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
• Completed employee hiring processes and delegated incoming tasks to 40 employees daily.
• Assisted supervisors with any necessary tasks.

· Interacting with and assisting customers through a guided shopping experience.

· Assisting product evaluation processes with the real time customer feedback and analysis.

· Interacting with employees with customer-based requirements and communicating them to the organizational department.

· Reaching sales goals by 100% and exceedingly meeting draw value goals whilst earning commission.

· Efficient in multitasking and working under pressure while demonstrating a friendly demeanor.

· Articulating product value and explaining options and differences to maximize customer satisfaction while driving sales.