Ryan D. Lampe

Security Alarm Technician

Puget Sound Naval Shipyard

07.2015 - Current

A highly dedicated and motivated technical physical security IT, with over 7 years of solid experience with planning, maintaining, and engineering the Automated Access Control System (AACS) and Closed Circuit Television (CCTV) program at four Naval bases on the West Coast, and one abroad in Japan
Responsible for operations involving the improvement, deployment, and testing of security systems for tenants throughout CIA locations, while upholding, and adhering to the requirements of NAVSEA, NFPA100 NFPA70, and local instruction standards
Selected for over 5 trips to support security system installations and C-Cure 9000 upgrades
Selected to travel to japan to install security systems
Countless trips to both Bangor and Everett for both installation and troubleshooting and repair of faulty systems
Analyzing and reviewing architectural plans of all hardware and services of IDS and AACS; automated turnstile and CCTV and providing design inputs and suggesting modifications to optimize the layout of the hardware and services throughout projects
Serves as a SME in fiber optic cables installation, termination, maintenance and testing - Ability to do the work of the position without more than normal supervision - Certified with the International Electronics Association (SME) as a fiber optics technician possessing the knowledge and skills to design, fabricate, install, troubleshoot, repair including fusion splicing of fiber optic circuits, maintenance, and modification of fiber optic networks - Experienced in anaerobic, hot-melt, and mechanical termination of fiber optic networks for classified CCTV systems with an understanding of Ethernet and network principles regarding connectivity using copper and fiber optic media - Ability to perform installations of: - Pelco, Panasonic and Flir CCTV utilizing hand tools, power tools, and specialty test equipment - Automated Access Control Systems (AACS), Intrusion Detections Systems (IDS), Closed Circuit Television (CCTV), and turnstiles
Serves as a SME in CCTV Systems and includes responsibility for designing, documentation, programming, installation, maintenance, repair, and overall life cycle planning for all applicable areas of CCTV and other video monitoring equipment
Performing as senior level technician in automated turnstiles responsible for designing documentation, programming, installation, maintenance, repair, and jobsite project status for all applicable areas of turnstiles and similar access/egress control devices and infrastructure
Administration of automated turnstiles includes, but is not limited to: - Monitoring capacity and performance
Identifyed and addressed potential problems/issues
Continually analyzed and evaluated personnel flow and requirements
Developed infrastructure device backup and recovery procedures
Installed new turnstile systems at 7 entry point throughout the CIA - identified reported and repaired countless mechanical and electronic failures on multiple turnstiles systems - Selected to be in an operational tutorial video on how to use turnstile CAC reader due to demonstration of exemplary knowledge of the system and its functions Responsible for design, documentation, programming, installation, maintenance and repair, and jobsite project status for the applicable areas in IDS and AACS hardware, programs, and peripheral devices
Acting as a senior level technician on physical security initiatives, jobsite project status, and operational custodial duties per prescribed security instructions - Certified Software House C-Cure 9000 Installer Maintainer - Subject matter expert in non-NNPP radiological operations and performed research and development to design preventative maintenance schedules and performance procedures - Built, maintained, troubleshoot, and installed enunciator panels for radiological controls as well as for United States Marine Corps (USMC) security forces - Project lead responsible for direction and successful completion of new security systems installs for automated access control systems on nuclear work areas and controlled nuclear information areas for the CVN-68 availability - Recognized by receiving several awards for exemplary work accomplished as a Security Alarms Technician as well as a 2606 Electronic Industrial Controls Mechanic (EICM) - Played a vital role in Code 109.17 Physical Security & Support branch upgrading from Infographics to C-Cure 9000 security systems replacing old electronics and card readers with new equipment while still utilizing existing infrastructure and cabling, ultimately reducing costs in conversion process - Subject Matter Expert with Innometrik Cheetah card readers, Software House SWH-4100 and SWH-4200 card readers, proficient with Pelco CCTV systems
Provides technical assistance and maintenance recommendations to supervisor and personnel engaged in support and technical issues related to IDS and AACS; automated turnstiles; and Closed Circuit Television (CCTV) systems performing jobsite project execution tasks - Ensures project execution at the jobsite level as directed by the supervisor
Resolves technical work problems presented by junior level employees
Analyzes continuing problems regarding quality of work, and recommends corrective action
Monitors execution of work accomplished by junior level employees and sets and adjust short-term priorities
Monitors work of junior level personnel based on priorities, task difficulty, and the capabilities of personnel
Lead on many jobs for new system installations to troubleshooting and repair guiding less seasoned technicians on how to achieve quality products Awards and Certifications, (PSNS) Performance Awards, June 2017, June 2018, March 2019
Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
Trained users on how to operate Fiber Optics C-Cure 9000.
Responded to telephone, email and in-person inquiries regarding security system operation, use and repair.
Updated documentation and produced reports.
Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
Analyzed issues to identify troubleshooting methods needed for quick remediation.
Monitored systems in operation and input commands to troubleshoot areas.
Completed inventory counts and organized supplies.
Helped streamline repair processes and update procedures for support action consistency.
Installed, modified and repaired hardware to resolve technical issues.
Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Trained and supported end-users with hardware and network standards and use processes.
Performed tests of functionality, security and performance of different and devices.
Performed tests of functionality, security and performance of different devices.
Assessed system hardware and suggested modifications to reduce lag time and improve overall speed.
Provided on-call support for critical issues related to security
Educated customers on effective use of security systems.
Installed various types of high-tech security systems such as access and elevator controls, alarms and video surveillance systems.
Educated customers on proper ways to use security systems after completing tests and repairs.
Installed access and elevator controls, alarms and video surveillance systems.
Explained how to properly use security systems so that customers were knowledgeable.
Performed installations of high-tech security systems, which included access, alarms and video surveillance systems.
Responded to maintenance calls and troubleshot devices.
Installed, tested and serviced alarm and associated systems for commercial.
Communicated effectively with customers, answering questions and concerns regarding systems.
Read and understood product manuals and blueprints.
Demonstrated features and functionality of alarm systems to customers.
Maintained accurate records of customer service calls and inputted all information into company's database.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.

Summary

Overview

Work History

Security Alarm Technician

Education

High School Diploma -

Skills

Timeline

Security Alarm Technician

High School Diploma -