Xiomycell Garcia Hidalgo
East New York,NY
Summary
Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful fast pace setting.
Overview
5
5
years of professional experience
Work History
Front Desk Representative
Medrite Urgent Care
New York, NY
06.2021 - 10.2021
- Greeted visitors and customers upon arrival, offered assistance and answered questions.
- Answered multi-line phone system and greeted callers enthusiastically.
- Obtained client medical history, medication information, symptoms and allergies.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Pharmacy Technician
CVS Pharmacy
New York, NY
02.2018 - 03.2020
- Handle register duties such as greeting customers, distributing prescriptions, handling insurance, receiving cash etc.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Stocked, labeled and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Assistant Teacher
A&D Family Daycare
New York, NY
02.2017 - 12.2018
- Assisting children in fine motor activities such as; drawing, writing, painting, getting dressed, cleaning up, and using eating utensils.
- Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement.
- Assisting in helping keep daycare clean and organized for students.
- Supported teacher in instructing core subjects, delivering supplementary lessons and coordinating materials.
Sales Associate
Macy's
New York, NY
05.2016 - 03.2017
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
Bachelor of Arts - Psychology
Lehman College of The City University of New York
The Bronx, NY05.2021
Skills
- Proficient with MicroSoft Word, EXCEL, PowerPoint, Google Drive, and all social media
- Customer Service
- Records Management
- Data Entry
- Documentation and Record keeping, detail oriented
- Verbal and Written Communication
- Data Confidentiality
- Cash Handling
- Front Office Management
- Paperwork Processing
- Time Management
- Calendar Management
- Self-Motivated
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Representative
Medrite Urgent Care
06.2021 - 10.2021
Pharmacy Technician
CVS Pharmacy
02.2018 - 03.2020
Assistant Teacher
A&D Family Daycare
02.2017 - 12.2018
Sales Associate
Macy's
05.2016 - 03.2017
Bachelor of Arts - Psychology
Lehman College of The City University of New York
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