Kristina Rama
Experienced Project / Program Manager
37B, rue de Steinfort,
L-8371, Hobscheid,
Luxembourg
Summary
Result driven Project/Program Manager with a successful track period in managing all aspects of project management from inception to completion. Oversaw management, performance, and execution of major account programs for the organization, including ensuring profitability, managing program contribution and gross margins, and integrating quality customer service.
Highlights:
12+ years of project management experience in managing projects in Waterfall and Agile methodology.
- Knowledge of agile methodologies and hands-on experience with agile projects/programmes are required.
- Excellent project management skills and very good knowledge of the technologies, trends and business practices in the field of responsibility.
- Proven experience in projects within the financial sector, as well as experience in coordinating teams in a multicultural environment.
- Excels in understanding of the needs and the expectations of the different business areas of the clients and ability to communicate in a clear and objective manner.
Overview
15
15
years of professional experience
10
10
years of post-secondary education
5
5
Languages
Work History
<p>Senior Project Manager</p> <p></p>
Open Assessment Technologies
01.2020
- Developed and managed all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues.
- Monitored, tracked and controlled outcomes to resolve issues, conflicts, dependencies and critical path deliverables.
- Ensured that projects and programs are proceeding according to scope, schedule, budget and quality standard.
- Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices.
- Worked creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence.
- Proven success in providing on site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones.
- Establish practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization.
<p>Product Management</p> <p></p>
KNEIP
11.2018 - 12.2019
- Lead the Portfolio consisting of cross management teams of overs 50 specialist .
- Collaborated with the senior business stakeholders to track benefit realisation and return on investment.
- Developed three-year IT roadmaps under pinning business strategy.
- Oversaw the governance of over 1 Million Euro worth strategic investment (Project waterfall/agile) and operations.
- Responsible for operations of existing enterprise wide applications, AWS, etc.
<p>Project Management Consultant</p> <p></p>
European institutions/Banking/Financial institutions
09.2010 - 09.2018
- Identified program risk, developed a risk management plan and actively managed risk throughout the program lifecycle
- Oversaw the development of a new standardized project management methodology, toolset, and operational processes for the Customer Success Organization
- Managed complex matrix teams
- Organized and lead meetings (plan, facilitate, document, follow up) to accomplish objectives
- Oversaw and drove multiple programs and projects
- Developed and maintained project plans, and coordinated project activities - tracking accomplishments and results of assigned resources
- Provided project methodology expertise and guidance to project teams, including business owners and other key stakeholders
- Recommended and lead efforts to streamline the organization's processes and established best practices
<p>Project Manager</p> <p></p>
Molina Healthcare
09.2005 - 12.2008
- Oversaw the work of external vendors.
- Assigned, directed and monitored system analysis and program staff.
- Managed all aspects of assigned projects throughout the project lifecycle including project scope, schedule, resources, quality, costs and change.
- Developed and maintained detailed project plan to include milestones, tasks, and target/actual dates of completion.
- Revised project plans as appropriate to meet changing needs and requirements.
- Prepared and submitted project status reports to management.
- Scheduled and conducts project meetings to include logistics, agendas, and meeting minutes.
<p>Junior Project Manager</p> <p></p>
Ydrogeios Insurance
09.2002 - 02.2005
- Lead problem resolution from identification through resolution.
- Engaged appropriate resources to resolve problems and identified contingency plans and alternative solutions as needed.
- Drove project execution. Provided direction and oversight throughout project lifecycle to project team to meet applicable business requirements.
- Maintained project transparency and accurate status; keeping manager, delivery area and program leadership informed.
- Proactively identified, resolved, and escalated (as needed) project risks/issues to program leadership area as needed.
Education
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IEK, Egaleo, Information Applications Technician, Network & Office Automation
02.2003 - 02.2005
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Brigham Young University of Idaho, Biology of Science, Psychology
04.2005 - 12.2008
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Sacred Heart University, Finance
01.2009 - 07.2010
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National American University, MBA
01.2011 - 12.2012
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Scrum Master Certified
02.2018 - 08.2018
Skills
Project Management techniques, methodologies, & tools (Agile, Scrum, Waterfall, Six Sigma Green Belt, PMP)
Business Analysis techniques & methodologies (UML- Activity diagrams, BPMN modeling, Mind mapping, Workflow diagram, Business process design, Prototyping, etc)
Test analysis techniques (Based on ISTQB certification, BAT, FIT, UAT)
Process Improvement/Performance Management
SQL, Efront, Business Objects, JIRA, JIVE, Linedata products, DUCO, Peoplesoft, SAP, Bloomberg, Morning Star, Multi fonds, BI, ERP & big data platforms, Tableau, SSRS, MS Project, MS Access, Calypso
Change Management methodologies (PROSCI, Kotter's 8 step model, ADKAR model, etc)
PRIIPs, MIFID, AIFMD, UCITs, Solvency 2, Basel 2/3, FATCA, CRS
Training/User guide/Governance/KPIs
Developing budgets
Strategic planning
Coaching/Supervision/Management
Timeline
Senior Project Manager
Open Assessment Technologies
01.2020
Product Management
KNEIP
11.2018 - 12.2019
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Scrum Master Certified
02.2018 - 08.2018
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National American University, MBA
01.2011 - 12.2012
Project Management Consultant
European institutions/Banking/Financial institutions
09.2010 - 09.2018
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Sacred Heart University, Finance
01.2009 - 07.2010
Project Manager
Molina Healthcare
09.2005 - 12.2008
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Brigham Young University of Idaho, Biology of Science, Psychology
04.2005 - 12.2008
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IEK, Egaleo, Information Applications Technician, Network & Office Automation
02.2003 - 02.2005
Junior Project Manager
Ydrogeios Insurance
09.2002 - 02.2005