Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace. Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Also served as digital champion, Recruiting and retention champion for the district. Developed team members to become certified technicians, while becoming a PTCB certified technician also.
Continuity of ensure detail are completed on multiple projects, while maintaining deadlines and keeping with engagement of both customers and team members. Scheduling and planning for projects.
National PTCB technician certification
CPR certification