Jonathan Fregia
St Louis,MO
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
District Manager
Bell American Group LLC
2013.04 - 2017.07
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
Market Training Manager
Bell American Group LLC
2013.03 - 2017.07
- Improved market training programs by implementing innovative strategies and engaging content.
- Developed comprehensive training materials for new hires, resulting in faster onboarding and increased productivity.
- Collaborated with sales teams to create targeted training initiatives that boosted overall performance.
- Enhanced trainee retention rates by providing ongoing support and mentorship throughout the learning process.
Quality Assurance Food Safety Technician
Jack In The Box
2011.03 - 2012.12
- Enhanced product quality by conducting routine inspections and implementing corrective actions.
- Ensured compliance with food regulations by maintaining accurate documentation and records of quality assurance activities.
- Increased efficiency in the laboratory by streamlining testing procedures, reducing turnaround time for results.
- Collaborated with cross-functional teams to address product issues, improving overall customer satisfaction.
- Developed strong relationships with franchisees, ensuring open communication and swift resolution of any issues.
- Conducted regular site visits to assess operational compliance and provide feedback on areas for improvement.
- Improved customer satisfaction scores by emphasizing the importance of exceptional service among franchise staff members.
- Assisted new franchise owners in establishing successful businesses from initial setup through ongoing support and guidance.
Area Coach of Operations
Jack In The Box
2010.04 - 2011.03
- Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring 75%.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Developed and executed performance management programs to increase employee engagement and productivity.
New Market Expansion Trainer
Jack In The Box
2009.06 - 2010.02
- Improved employee performance by designing and implementing effective training programs.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Developed customized training materials for various industries, ensuring relevance to the target audience.
- Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Led cross-functional teams in the development of innovative solutions for pressing business challenges.
- Oversaw the administration of online learning platforms, ensuring seamless user experiences for trainees at all levels.
- Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
General Manager
Jack In The Box
2007.05 - 2009.05
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
High School Diploma -
Seagoville High School
Dallas, TX05.2000
Skills
- Revenue Generation
- Territory Management
- Compliance Monitoring
- Human Resource Management
- Financial Management
- Profitability Optimization
- Leadership Development
- Multi-unit management
- Budget Management
- Team Building Practices
- Operations Improvements
- Team Development
- Interpersonal Communication
- Recruiting and Hiring
Timeline
District Manager
Bell American Group LLC
2013.04 - 2017.07
Market Training Manager
Bell American Group LLC
2013.03 - 2017.07
Quality Assurance Food Safety Technician
Jack In The Box
2011.03 - 2012.12
Area Coach of Operations
Jack In The Box
2010.04 - 2011.03
New Market Expansion Trainer
Jack In The Box
2009.06 - 2010.02
General Manager
Jack In The Box
2007.05 - 2009.05
High School Diploma -
Seagoville High School
Similar Profiles
Lexes HolmanLexes Holman
Shift Leader at Bell American Group LLCShift Leader at Bell American Group LLC
Melissa KnightMelissa Knight
Shift Lead at Bell American Group LLCShift Lead at Bell American Group LLC
Max GastMax Gast
Shift Leader at Bell American Group LLCShift Leader at Bell American Group LLC