Jonathan Fregia
St Louis,MO
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
District Manager
Bell American Group LLC
04.2013 - 07.2017
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
Market Training Manager
Bell American Group LLC
03.2013 - 07.2017
- Improved market training programs by implementing innovative strategies and engaging content.
- Developed comprehensive training materials for new hires, resulting in faster onboarding and increased productivity.
- Collaborated with sales teams to create targeted training initiatives that boosted overall performance.
- Enhanced trainee retention rates by providing ongoing support and mentorship throughout the learning process.
Quality Assurance Food Safety Technician
Jack In The Box
03.2011 - 12.2012
- Enhanced product quality by conducting routine inspections and implementing corrective actions.
- Ensured compliance with food regulations by maintaining accurate documentation and records of quality assurance activities.
- Increased efficiency in the laboratory by streamlining testing procedures, reducing turnaround time for results.
- Collaborated with cross-functional teams to address product issues, improving overall customer satisfaction.
- Developed strong relationships with franchisees, ensuring open communication and swift resolution of any issues.
- Conducted regular site visits to assess operational compliance and provide feedback on areas for improvement.
- Improved customer satisfaction scores by emphasizing the importance of exceptional service among franchise staff members.
- Assisted new franchise owners in establishing successful businesses from initial setup through ongoing support and guidance.
Area Coach of Operations
Jack In The Box
04.2010 - 03.2011
- Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring 75%.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Developed and executed performance management programs to increase employee engagement and productivity.
New Market Expansion Trainer
Jack In The Box
06.2009 - 02.2010
- Improved employee performance by designing and implementing effective training programs.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Developed customized training materials for various industries, ensuring relevance to the target audience.
- Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Led cross-functional teams in the development of innovative solutions for pressing business challenges.
- Oversaw the administration of online learning platforms, ensuring seamless user experiences for trainees at all levels.
- Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
General Manager
Jack In The Box
05.2007 - 05.2009
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
High School Diploma -
Seagoville High School
Dallas, TX05.2000
Skills
- Revenue Generation
- Territory Management
- Compliance Monitoring
- Human Resource Management
- Financial Management
- Profitability Optimization
- Leadership Development
- Multi-unit management
- Budget Management
- Team Building Practices
- Operations Improvements
- Team Development
- Interpersonal Communication
- Recruiting and Hiring
Timeline
District Manager
Bell American Group LLC
04.2013 - 07.2017
Market Training Manager
Bell American Group LLC
03.2013 - 07.2017
Quality Assurance Food Safety Technician
Jack In The Box
03.2011 - 12.2012
Area Coach of Operations
Jack In The Box
04.2010 - 03.2011
New Market Expansion Trainer
Jack In The Box
06.2009 - 02.2010
General Manager
Jack In The Box
05.2007 - 05.2009
High School Diploma -
Seagoville High School
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