Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tribeca Ponder

Lithonia,GA

Summary

Hardworking employee enthusiastic about learning in any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

10
10
years of professional experience

Work History

Customer Service Representative

Middle Georgia Cleaning Solutions
10.2022 - Current

Responsible for greeting customer

Answering and directing phone calls

Addressing questions and needs Handling complaints and issues

Maintaining office supplies and equipment

Scheduling meetings

Keeping records up to date Handling mail and packages Performing clerical tasks like filing, faxing, and photocopying

School Bus Driver

Newton County School System
06.2022 - 10.2022
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Maintained CDL B driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
  • Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.

Transporter

ACERTUS
08.2019 - 01.2022
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Operated with safety and skill to avoid accidents and delays.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
  • Worked closely with personnel, customers and contractors to resolve problems.
  • Communicated with dispatch to convey delays and adjust delivery plans.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.

Customer Service Representative

Alorica
11.2017 - 06.2018
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Responded to customer requests for products, services and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Teacher's Assistant

La Petite Academy Inc.
01.2017 - 02.2018
  • Maintained safety and security by overseeing students in recess environments.
  • Handed out classroom materials, like pencils, paper and crayons.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Documented student progress and communicated with parents to keep informed.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Prepared learning materials, helping teachers prepare for daily instruction.

Receptionist

KB Education Staffing
07.2016 - 09.2017
  • Answered central telephone system and directed calls accordingly.
  • Greeted numerous visitors, vendors and interview candidates.
  • Communicated with individuals entering building to boost security, assist visitors and keep visitor log.
  • Prepared and maintained master calendar, collecting and disseminating general information.
  • Maintained confidentiality of information regarding clients and company.

Inventory Control Specialist

RGIS
06.2014 - 04.2015
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Completed stock inventories to identify and address issues negatively impacting controls.
  • Utilized a 10 key data entry tool to prepare and maintain records and reports of inventories, price lists, shortages, shipments and expenditures.
  • Unloaded shipments, reviewed merchandise and tracked paperwork.

Education

High School Diploma -

Woodland High School
Stockbridge, GA

Southern Crescent

Skills

  • Effective communication skills
  • Dependable and reliable
  • Keyboarding
  • Professional telephone demeanor
  • Recordkeeping strengths
  • Office administration

Timeline

Customer Service Representative

Middle Georgia Cleaning Solutions
10.2022 - Current

School Bus Driver

Newton County School System
06.2022 - 10.2022

Transporter

ACERTUS
08.2019 - 01.2022

Customer Service Representative

Alorica
11.2017 - 06.2018

Teacher's Assistant

La Petite Academy Inc.
01.2017 - 02.2018

Receptionist

KB Education Staffing
07.2016 - 09.2017

Inventory Control Specialist

RGIS
06.2014 - 04.2015

High School Diploma -

Woodland High School

Southern Crescent
Tribeca Ponder