Vamonica Baker

Highly skilled and dedicated Customer Service Representative adept at managing administrative and customer service requirements efficiently. Bringing excellent communication, time management and problem solving abilities developed over 20+ years in field. Proficient in utilizing Microsoft Word, Excel, and Outlook to streamline processes and enhance efficiency. Seeking a rewarding opportunity to leverage expertise and contribute to the success of a dynamic organization. Strong multitasking and organizational abilities, effectively managing customer inquiries and administrative tasks simultaneously. Outstanding verbal and written communication skills, ensuring clear and concise interactions with customers and team members. Demonstrated ability to handle challenging situations with composure and professionalism. Detail-oriented and capable of maintaining accurate records and documentation. Proven track record of consistently meeting and exceeding customer service targets.