Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Leadershipadditionalskills
Timeline
Generic

Your Name

WA

Summary

Senior Software Engineer with 11.5 years of experience, including 8 years at Amazon, specializing in large-scale distributed systems and educational platforms. Proven track record in architectural design, technical leadership, and building machine learning-powered recommendation systems. Strong focus on clean code, scalability, and performance optimization.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Software Development Engineer

Amazon
01.2017 - Current
  • Tech lead for foundational AI components supporting AWS Support's generative AI initiatives
  • Architected and implemented Sentinel, a critical guardrail service ensuring safety and reliability in LLM applications
  • Led development of Knowledgerium, a RAG management service handling AWS Support-specific documentation
  • Designed Customer System Context (CSC) service improving model accuracy and automating support tasks
  • Led architectural design of Nalanda Learning Content Management System (LCMS) serving millions of sellers
  • Developed ML-powered recommendation dashboard improving content discovery by 40%
  • Implemented multi-language support and search functionality using Athena search engine
  • Built scalable video content delivery system using proprietary AIRY technology
  • Designed approval workflow system for content management ensuring quality and compliance

Senior Member Technical

ADP/CDK Global
07.2013 - 12.2016
  • Led development of Quote Core Services for automotive dealerships
  • Architected microservices-based system handling complex financial calculations and data processing
  • Implemented real-time integration with multiple front-office products
  • Reduced system latency by 50% through database optimization and caching strategies

Education

Bachelor of Technology - IT

Sree Vidyanikethan Engineering College
01.2013

Skills

  • Java, C#, JavaScript, Python, SQL
  • AWS Services
  • GenAI (LLMs, RAG, Vector Stores)
  • ML-based Recommendations
  • Angular, React UI frameworks
  • Web API
  • Distributed Systems
  • Microservices
  • Clean Code
  • Design Patterns
  • Technical Leadership
  • Strong communication

Certification

  • Big Data Analytics and Optimization (INSOFE)
  • MongoDB for Developers Certification
  • Various AWS Certifications

Accomplishments

  • Led development of core AI foundation services at AWS Support
  • Architected educational platform serving millions of Amazon sellers globally
  • Designed and implemented ML-based recommendation systems

Leadershipadditionalskills

  • Technical Leadership of distributed teams
  • Strong communication and interpersonal skills
  • Experience in Agile development methodologies
  • Cross-functional collaboration with product and business teams
  • Performance optimization and scalability expertise

Timeline

Senior Software Development Engineer

Amazon
01.2017 - Current

Senior Member Technical

ADP/CDK Global
07.2013 - 12.2016

Bachelor of Technology - IT

Sree Vidyanikethan Engineering College