Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Strength in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
2
2
years of professional experience
Work History
Assistant Manager
West End Boutique
Salem, OR
12.2021 - Current
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Supervisor
West End Boutique
Salem, OR
06.2021 - 12.2021
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Evaluated employee performance and coached and trained to improve weak areas.
Maintained compliance with company policies, objectives and communication goals.
Mentored newly hired employees on operating equipment, company policies, and daily store operations.
Responsible for opening and closing activities at multiple store sites.
Sale Associate
West End Boutique
Salem, OR
06.2020 - 06.2021
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Maintained customer satisfaction with quick and professional handling of product returns.