Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yashina White

Kalamazoo,MI

Summary

I am a home health provider for a young man with a lot of chronic pain. I help with almost everything I cook,clean,take him shopping, I do his laundry and put them away,I help him bathe. We will play games together cards, video games or what ever he may choose i do it with my client. My job is to make sure my clients are safe with me and we can build a strong enough relationship so that they can feel safe.

Overview

12
12
years of professional experience

Work History

Chore Provider

Jonathan Moore
Kalamazoo, MI
02.2021 - 01.2023
  • Assisted clients with light housekeeping tasks, such as vacuuming, dusting, and laundry.
  • Provided transportation services to clients for medical appointments or errands.
  • Organized pantries and closets in client homes.
  • Helped clients with meal preparation, grocery shopping, and other daily activities.
  • Monitored client medication schedules and reminders.
  • Ensured that all safety protocols were followed while providing services to clients.
  • Provided companionship to elderly clients by engaging in conversations and activities.
  • Responded promptly to emergency calls from clients or family members.
  • Performed basic home maintenance duties like changing light bulbs or smoke alarm batteries.
  • Maintained detailed records of client care plans and progress notes.
  • Accompanied clients on outings to parks, museums, libraries.
  • Transported children to school or extracurricular activities as needed.
  • Completed weekly reports summarizing the status of each client's condition.
  • Assisted with pet care including feeding and walking.
  • Conducted regular check-ins with family members regarding the care of their loved ones.
  • Provided emotional support to clients dealing with grief or loss.
  • Attended staff meetings and trainings related to health care topics.
  • Assisted with bathing, dressing, grooming, toileting needs of clients when necessary.
  • Supported families by providing respite services for caregivers.
  • Coordinated medical equipment delivery, pick up for scheduled tests, appointments.
  • Participated in recreational activities with clients such as board games or outdoor walks.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Helped clients get in and out of beds and wheelchairs.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Built strong and trusting rapport with clients and loved ones.
  • Monitored health and well-being of clients and reported significant health changes.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Drove clients to doctors' appointments and social outings.
  • Recorded client status progress and challenges in logbooks and reports.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Maintained detailed records of services performed on clients.
  • Consulted with client care team to continually update care plans.
  • Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Contributed to case reviews of client status and progress.
  • Partnered with registered nurses and physiotherapists to provide care to patients.
  • Instructed family members on how to provide bedside care.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Performed laundry, cleaning and grocery shopping duties.
  • Assisted clients with maintaining good personal hygiene.

Cashier/Customer Service Representative

Ridderman Sons & Oil co.
Kalamazoo, MI
06.2016 - 04.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Helped with purchases and signed customers up for rewards program.
  • Discounted purchases by scanning and redeeming coupons.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Processed refunds for worn, damaged and broken merchandise.
  • Used suggestive selling techniques to promote add-on sales.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Greeted customers promptly and responded to questions.
  • Answered phone calls to assist customers with questions and orders.
  • Processed customer payments quickly and returned exact change and receipts.
  • Counted and balanced cashier drawers.
  • Maintained work area and kept cash drawer organized.
  • Welcomed customers, offering assistance to help find store items.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Assisted customers by providing information and resolving complaints.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Answered customers' questions and provided information on store procedures or policies.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Scanned items and checked pricing on cash register for accuracy.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Remained aware of surroundings and secured cash to minimize loss potential.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Checked personal identifications during alcohol and tobacco sales.
  • Offered customers carry-out service at completion of transaction.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Adhered to social distancing protocols and wore mask or face shield.

Home Health Aide

Advantage Private Nursing Services
Portage, MI
01.2016 - 11.2018
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Provided companionship and monitored health condition of clients.
  • Transported clients to doctor appointments and social events.
  • Prepared meals and snacks according to prescribed diets.
  • Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
  • Assisted in ambulation and exercise routines for clients.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Administered medications as instructed by physician or nurse practitioner.
  • Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately.
  • Monitored vital signs such as temperature, pulse rate, blood pressure .
  • Recorded daily notes about client conditions, treatments provided and progress made.
  • Engaged patients in recreational activities such as reading books or playing games.
  • Took initiative to ensure all tasks were completed efficiently within the designated time frame.
  • Participated in developing individualized care plans based on medical orders and assessments.
  • Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
  • Maintained confidentiality of patient information at all times as per HIPAA regulations.
  • Instructed family members regarding proper home care techniques and infection control procedures.
  • Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
  • Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
  • Tracked and reported clients' progress based on observations and conversations.
  • Assisted clients with bathing, dressing and incontinence care.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Improved patient outlook and daily living through compassionate care.
  • Assisted with client personal care needs to foster independence and well-being.
  • Helped client with medication self-administration.
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Recognized emergency situations and implemented appropriate procedures.
  • Documented care provided and submitted notes to supervisor.
  • Managed patient transportation and appointment scheduling.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
  • Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Planned, prepared or served meals to patients according to prescribed diets.
  • Documented patient status and reported changes in care needs.
  • Transported individuals to medical appointments and assisted with errands.
  • Accompanied clients to doctors' offices or on other trips outside home.
  • Delivered high level of assistance with cooking, meal preparation and shopping.
  • Maintained records of patient care, progress or problems to report and discuss observations.
  • Provided entertainment and companionship through conversation, reading and board games.
  • Checked patients' pulse, temperature and respiration.
  • Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
  • Planned optimal meals based on established nutritional plans.
  • Provided patients and families with emotional support and instruction.
  • Assisted clients with proper exercises and rehabilitation.
  • Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
  • Administered prescribed medications under direction from physician.
  • Directed patients in prescribed exercises or in use of braces or artificial limbs.
  • Massaged patients or applied liniment, alcohol rubs or heat-lamp stimulation.

Licensed Foster Care Provider

Department of Children and Family Services
Kalamazoo, MI
10.2010 - 05.2012
  • Assisted clients with light housekeeping tasks, such as vacuuming, dusting, and laundry.
  • Provided transportation services to clients for medical appointments or errands.
  • Organized pantries and closets in client homes.
  • Helped clients with meal preparation, grocery shopping, and other daily activities.
  • Ensured that all safety protocols were followed while providing services to clients.
  • Monitored client medication schedules and reminders.
  • Provided companionship to elderly clients by engaging in conversations and activities.
  • Responded promptly to emergency calls from clients or family members.
  • Performed basic home maintenance duties like changing light bulbs or smoke alarm batteries.
  • Maintained detailed records of client care plans and progress notes.
  • Accompanied clients on outings to parks, museums, libraries.
  • Transported children to school or extracurricular activities as needed.
  • Completed weekly reports summarizing the status of each client's condition.
  • Assisted with pet care including feeding and walking.
  • Conducted regular check-ins with family members regarding the care of their loved ones.
  • Provided emotional support to clients dealing with grief or loss.
  • Attended staff meetings and trainings related to health care topics.
  • Assisted with bathing, dressing, grooming, toileting needs of clients when necessary.
  • Supported families by providing respite services for caregivers.
  • Coordinated medical equipment delivery, pick up for scheduled tests, appointments.
  • Participated in recreational activities with clients such as board games or outdoor walks.
  • Performed laundry, cleaning and grocery shopping duties.
  • Assisted clients with maintaining good personal hygiene.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Helped clients get in and out of beds and wheelchairs.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Built strong and trusting rapport with clients and loved ones.
  • Monitored health and well-being of clients and reported significant health changes.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Drove clients to doctors' appointments and social outings.
  • Recorded client status progress and challenges in logbooks and reports.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Maintained detailed records of services performed on clients.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Consulted with client care team to continually update care plans.
  • Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Contributed to case reviews of client status and progress.
  • Partnered with registered nurses and physiotherapists to provide care to patients.
  • Instructed family members on how to provide bedside care.

Education

Basic/Study

Kalamazoo Valley Community College
Kalamazoo, MI

Skills

  • Needs Assessment
  • Infection Control
  • Client Education
  • Safety Compliance
  • Schedule Maintenance
  • Patient Ambulation
  • Progress Tracking
  • Condition Monitoring
  • Emergency Response
  • Housekeeping
  • Physical Therapy
  • Injury Prevention
  • Blood Glucose Monitoring
  • Caring Companionship
  • Family Member Training
  • Prosthetic Attachment and Removal
  • Cooking Meals
  • Fast Learner
  • Relationship Building
  • Client Satisfaction
  • Staff Collaboration
  • Client Transportation
  • Problem Identification
  • Household Cleaning
  • Clear Communication
  • Supportive Personality
  • Case Review
  • Diet and Nutrition
  • Bedside Care
  • Documentation and Recordkeeping
  • Travel Administration
  • Meeting Planning
  • Wound Care
  • Light Housekeeping
  • Ability to Lift
  • Medication Administration
  • Meal Planning and Preparation
  • Attentive to People
  • Childcare Experience
  • Personal Oxygen Delivery
  • Meal Preparation
  • Remote Video Conferencing
  • Decision-Making

Timeline

Chore Provider

Jonathan Moore
02.2021 - 01.2023

Cashier/Customer Service Representative

Ridderman Sons & Oil co.
06.2016 - 04.2021

Home Health Aide

Advantage Private Nursing Services
01.2016 - 11.2018

Licensed Foster Care Provider

Department of Children and Family Services
10.2010 - 05.2012

Basic/Study

Kalamazoo Valley Community College

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Yashina White