Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

Selesma Salazar

Glendale,AZ

Summary

Adept at performing all financial tasks with accuracy and efficiency. Proficient in producing and distributing invoices, reconciling accounts and maintaining files.

Overview

14
14
years of professional experience

Work History

Accounts Payable Coordinator

Cactus Asphalt
01.2024 - Current
  • Managed vendor relationships, ensuring prompt responses to inquiries and resolving disputes.
  • Coordinated with other departments as needed for approval or clarification on invoiced items, promoting effective cross-functional collaboration throughout the organization.
  • Processed check disbursements and reconciled related ledger.
  • Assisted with month-end closing tasks, ensuring timely completion of financial statements.
  • Maintained strong working relationships with suppliers, fostering a positive rapport that facilitated smooth communication channels during negotiations or issue resolution efforts.
  • Reviewed open purchase orders for integrity, accuracy and completeness of vendor information.
  • Facilitated timely payments by monitoring accounts payable aging reports and prioritizing high-risk items.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.

CSR/AP

Fertizona, Fennemore
06.2023 - Current
  • Answer calls, Data entry, Process invoices within 24 hours of delivery, Balancing cash, Billing, Open/close office, Manage inventory
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services, and company information.

General Manager

1Stop Money Center
01.2022 - 01.2023
  • Manage store, Handle both incoming/outbound calls, Collections, submit claims, Data Entry, Customer Service, Balancing Cash, Scheduling Duties, Open/Closed store, Billing
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Billing Associate/lead

Senergy Petroleum LLC
08.2018 - 02.2022
  • Data Entry, Process invoices within 24 hours of delivery, Customer Service, Manage Inventory, Reconcile BNSF accounts, Submit Claims, Create new accounts for third party customers, Train new team members
  • Evaluated aging reports to identify members to be included in monthly outbound collection calls.
  • Conducted monthly pre-billing review and data quality analysis to verify complete accuracy of invoices delivered to customers and providers.

Title Loan Lead/Executive Sales Ass./Ass Manager

Pawn 1st/Pawnshop in Glendale/Herdez Pawn
10.2015 - 10.2018
  • Assist customer with title Loans, Customer Service, Clerical work, Money Handling, open and close procedure, Scheduling duties, Manage staff, Cashier duties, creating loans
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.

Branch Assistant

Boys and Girls Club
07.2014 - 09.2015
  • Manage staff on duty, assist customers with payments and enrollment process, Administrative work, Schedule Monthly events manage staff schedule, Assist customers with any problems/questions, Manage food program

Customer Service

Casa Primavera
07.2013 - 09.2014
  • Assist clients with meals, Assist customers with payments and enrollment progress, Administrative work, Contact insurance companies for approval
  • Received superior customer service satisfaction scores for 3 consecutive quarters.
  • Increased patient referrals with exceptional customer service and informative consultations.

Respite Care BHT

MIKID
09.2010 - 07.2013
  • Understand and Implement Individual treatment plans, Record patient behavior, provide a safe supportive environment for client, provide and record patient medications and assist in daily activities, maintain safety security and supervision at all times, report all emergencies concern of childrens and building needs to the appropriate parties

Education

High School Diploma -

Carl Hayden
Phoenix, AZ
05.2000

Carl Hayden High School
01.2000

Skills

  • Bilingual (Spanish)
  • Cashier
  • Management Leadership
  • Outbound calling
  • Ability to inspire others
  • Exceptional telephone comm
  • Flexible team player
  • Multitasking
  • Customer service
  • Billing
  • Accounts Payable Software
  • Data Management
  • Payment Scheduling
  • Cash Flow analysis
  • Invoice Coding

Timeline

Accounts Payable Coordinator

Cactus Asphalt
01.2024 - Current

CSR/AP

Fertizona, Fennemore
06.2023 - Current

General Manager

1Stop Money Center
01.2022 - 01.2023

Billing Associate/lead

Senergy Petroleum LLC
08.2018 - 02.2022

Title Loan Lead/Executive Sales Ass./Ass Manager

Pawn 1st/Pawnshop in Glendale/Herdez Pawn
10.2015 - 10.2018

Branch Assistant

Boys and Girls Club
07.2014 - 09.2015

Customer Service

Casa Primavera
07.2013 - 09.2014

Respite Care BHT

MIKID
09.2010 - 07.2013

High School Diploma -

Carl Hayden

Carl Hayden High School
Selesma Salazar