Adept at performing all financial tasks with accuracy and efficiency. Proficient in producing and distributing invoices, reconciling accounts and maintaining files.
Overview
14
14
years of professional experience
Work History
Accounts Payable Coordinator
Cactus Asphalt
01.2024 - Current
Managed vendor relationships, ensuring prompt responses to inquiries and resolving disputes.
Coordinated with other departments as needed for approval or clarification on invoiced items, promoting effective cross-functional collaboration throughout the organization.
Processed check disbursements and reconciled related ledger.
Assisted with month-end closing tasks, ensuring timely completion of financial statements.
Maintained strong working relationships with suppliers, fostering a positive rapport that facilitated smooth communication channels during negotiations or issue resolution efforts.
Reviewed open purchase orders for integrity, accuracy and completeness of vendor information.
Facilitated timely payments by monitoring accounts payable aging reports and prioritizing high-risk items.
Generated and submitted invoices based upon established accounts receivable schedules and terms.
CSR/AP
Fertizona, Fennemore
06.2023 - Current
Answer calls, Data entry, Process invoices within 24 hours of delivery, Balancing cash, Billing, Open/close office, Manage inventory
Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
Answered customer telephone calls promptly to avoid on-hold wait times.
Answered constant flow of customer calls with minimal wait times.
Responded to customer requests for products, services, and company information.
General Manager
1Stop Money Center
01.2022 - 01.2023
Manage store, Handle both incoming/outbound calls, Collections, submit claims, Data Entry, Customer Service, Balancing Cash, Scheduling Duties, Open/Closed store, Billing
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Billing Associate/lead
Senergy Petroleum LLC
08.2018 - 02.2022
Data Entry, Process invoices within 24 hours of delivery, Customer Service, Manage Inventory, Reconcile BNSF accounts, Submit Claims, Create new accounts for third party customers, Train new team members
Evaluated aging reports to identify members to be included in monthly outbound collection calls.
Conducted monthly pre-billing review and data quality analysis to verify complete accuracy of invoices delivered to customers and providers.
Title Loan Lead/Executive Sales Ass./Ass Manager
Pawn 1st/Pawnshop in Glendale/Herdez Pawn
10.2015 - 10.2018
Assist customer with title Loans, Customer Service, Clerical work, Money Handling, open and close procedure, Scheduling duties, Manage staff, Cashier duties, creating loans
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Branch Assistant
Boys and Girls Club
07.2014 - 09.2015
Manage staff on duty, assist customers with payments and enrollment process, Administrative work, Schedule Monthly events manage staff schedule, Assist customers with any problems/questions, Manage food program
Customer Service
Casa Primavera
07.2013 - 09.2014
Assist clients with meals, Assist customers with payments and enrollment progress, Administrative work, Contact insurance companies for approval
Received superior customer service satisfaction scores for 3 consecutive quarters.
Increased patient referrals with exceptional customer service and informative consultations.
Respite Care BHT
MIKID
09.2010 - 07.2013
Understand and Implement Individual treatment plans, Record patient behavior, provide a safe supportive environment for client, provide and record patient medications and assist in daily activities, maintain safety security and supervision at all times, report all emergencies concern of childrens and building needs to the appropriate parties
Education
High School Diploma -
Carl Hayden
Phoenix, AZ
05.2000
Carl Hayden High School
01.2000
Skills
Bilingual (Spanish)
Cashier
Management Leadership
Outbound calling
Ability to inspire others
Exceptional telephone comm
Flexible team player
Multitasking
Customer service
Billing
Accounts Payable Software
Data Management
Payment Scheduling
Cash Flow analysis
Invoice Coding
Timeline
Accounts Payable Coordinator
Cactus Asphalt
01.2024 - Current
CSR/AP
Fertizona, Fennemore
06.2023 - Current
General Manager
1Stop Money Center
01.2022 - 01.2023
Billing Associate/lead
Senergy Petroleum LLC
08.2018 - 02.2022
Title Loan Lead/Executive Sales Ass./Ass Manager
Pawn 1st/Pawnshop in Glendale/Herdez Pawn
10.2015 - 10.2018
Branch Assistant
Boys and Girls Club
07.2014 - 09.2015
Customer Service
Casa Primavera
07.2013 - 09.2014
Respite Care BHT
MIKID
09.2010 - 07.2013
High School Diploma -
Carl Hayden
Carl Hayden High School
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