Robert Bell

• Supervise day to day security operations of assigned client site
• Manage team of 30 security officers and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support
• Ensure client site is provided with high quality security services to protect people and property
• Build, improve and maintain effective relationships with both client and employees
• Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service
• Ensure all required reporting and contract compliance requirements are met
• Assure regular communication of issues or program with Client
• Handle any escalated security issues or emergency situations appropriately
• Other management responsibilities as determined by leadership
• Communicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing and hiring quality candidates
• Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.)
• Assure communication of policies, company announcements and job openings through consistently updated READ file at each site
• Meet all contractual scheduled hours with minimum of unbilled overtime
• Coordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet Allied Universal’s corporate training standards
• Develop / maintain operational procedures so that valid, site-specific OPM and post orders are always available for emergency reference by security staff

• Complied with safe operating practices and assessed operational procedures against best practices.

· Resolved issues between employees and customers using company policies.

· Select, supervise, 16 officer and coach, develop and lead the security team to ensure consistent, high-quality service.

· Develops and initiates standards, processes, procedures, and methods for security.

· Initiates or suggests plans to motivate workers to achieve security goals.

· Interfaces with other Departments and the internal Trainer to develop and implement training programs as required.

· Administratively maintain site security access control systems, closed circuit television, and multi-modal emergency notification system.

· Completes appropriate notification and documentation for security related incidents and investigates root cause.

· Coordinates with other team members on site visits, special events and escorts as needed.

· Enforces enterprise security policies through training, awareness, company communications and regular team meetings.

· Take an active role for special event planning within the enterprise to help determine security needs.

• Providing inmate services, recreation, serving meals, visitation and clothing exchanges for 100 inmates
• Selecting and operating appropriate buttons, switches and knobs used to control doors, sliders, and communication systems
• Conducting security walks and headcounts
• Communicating over radio channels while initiating and responding to radio communications
• Performing basic first aid procedures and cardiopulmonary resuscitation as needed.
• Processed inmates by taking photographs and fingerprints.
• Wrote daily reports and maintained logs of inmate activities and behaviors.

• Maintain security and control of 400 bed facility
• Supervise personal hygiene of inmates in housing units and all institutional activities
• Perform inspection of inmate living quarters and random searches of individual cells, common areas, and offenders, looking for contraband
• Enforce institutional policies and procedures
• Conduct first aid and crisis intervention
• Key Achievements:
• Backup supervisory Sergeant for prison Gang/Security Threat Group Unit
• Provided training in managing all physical security-related activities within institutions
• Coordinated daily activities of correctional security intelligence teams
• Established procedures to prevent inmate escapes, disturbances, and riots
• Effectively handled confrontational situations; resolving them appropriately

• 6 officers Supervised day to day operations in alignment with client directive
• Managed assigned shift of security officers which include training, development, coaching and support
• Ensured security services to protect individuals and company property
• Maintained effective client service relationships
• Ensured compliance requirements are being met
• Handled all security issues including emergency situation in effective and appropriate manner and other assigned duties

• Protected entity buildings, assets and premises as assigned
• Ensured safety and security for 50 patients, staff, visitors and property
• Patrolled parking lots, external grounds and interior of facility
• Secured entrance and other designated spaces after hours
• Performed rounds in Central Plant after hours and checks boiler every hour
• Assisted staff, patients and visitors with on-site vehicle problems
• Assisted medical staff with patient restraints as needed
• Collected logs and disburses patient valuables and lost and found items.