Selenia Epps
NEW YORK,NY
Summary
Seasoned Catering Manager with passion for creating quality food experiences. Skilled at managing employees and organizing large-scale events, including weddings and banquets. Well-known for delivering excellent dishes and customer service, resulting in business growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Food Pantry Coordinator
Shiloh Temple Church
Bronxville, NY
03.2019 - Current
- Achieved inventory objectives with strategic scheduling and organization of food drives.
- Optimized pantry operation by driving excellence in facility and equipment maintenance.
- Played key role in implementation of new distribution programs, improving customer services and satisfaction.
- Collected and registered personal information of food recipients to include name, contact information, household demographics and occupation information.
- Assigned 20 volunteers for various food bank shifts.
- Maintained accurate log of in-stock food supply and restocked shelves as inventory got low.
- Coordinated logistics of distribution trucks to include arrival, distribution area and sign-in procedures.
Catering Operations Manager
Glad2Caterers
Marlboro, NY
01.2010 - Current
- Handled catering scheduling, ordered food and planned events.
- Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Hired and trained both permanent and temporary staff members.
- Secured new clients and accounts by analyzing and catering products to specific needs.
- Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Worked with chefs to plan menus according to client needs and budgets.
- Developed unique events and special promotions to drive sales.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Trained over 50 staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Oversaw food preparation and monitored safety protocols.
- Set schedules for staff by planning and designating shifts and hours.
Education
Certificate - Culinary Arts
Star Career Academy - New York
New York, NY04.2012
Skills
- Monitoring Food Preparation
- Supply Ordering and Management
- Staff Scheduling
- Safe Food Handling Practices
- Delegating Assignments and Tasks
- Event Planning Proficiency
- Food Safety and Sanitation
- Menu Development
- Liquor Law Compliance
- Catering Services
Certification
- Culinary Arts Training - 2012
Timeline
Food Pantry Coordinator
Shiloh Temple Church
03.2019 - Current
Catering Operations Manager
Glad2Caterers
01.2010 - Current
Certificate - Culinary Arts
Star Career Academy - New York
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