Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

FRANCISCO J Gonzalez

La Puente,CA

Summary

Organized Associate Cashier experienced in handling cash, processing payments and building patron relationships with excellent interpersonal abilities. Proven history of error-free drawer counts and reconciliations. Service-oriented team member with good communication skills and friendly personality. Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations. Reliable Cashier offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in multiple areas and flexible with changing business needs.

Overview

4
4
years of professional experience

Work History

Associate Cashier

Northgate Market
West Covina, CA
04.2020 - Current
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Counted money in cash drawers and balanced drawer at beginning and end of shift
  • Processed checks, debit and credit cards, EBTs, WIC checks, refunds, product coupons, and gift certificates
  • Solved complaints by customers and issued credits for returned merchandise
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Reviewed weekly sales ads and monitored price changes.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Checked identification for proof-of-age for alcohol and tobacco sales.

Assistant Caterer

Family Business
La Puente, CA
01.2018 - 02.2020
  • Provided friendly, courteous service to create memorable moments for guests.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Arranged linens and table settings according to seating plan and event theme.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Prepared dishes for catering events or during high-volume shifts.
  • Created catering menu based upon client specifications, event type, dietary needs and budget.

Education

Associate of Arts - Culinary Arts

Mt San Antonio College
Walnut, CA
02.2022

DIPLOMA -

Bassett Senior High School
La Puente, CA
05.2020

Skills

  • Credits and Refunds
  • Cash Register Operation
  • Cooperative Attitude
  • Inventory Stocking
  • Customer Relations
  • Merchandise Packaging
  • Sweeping and Mopping
  • Price Identification
  • Stocking and Replenishing
  • Preparing Food Items
  • Credit and Cash Transactions
  • Identification Checks
  • Customer Assistance

Languages

Spanish

Timeline

Associate Cashier

Northgate Market
04.2020 - Current

Assistant Caterer

Family Business
01.2018 - 02.2020

Associate of Arts - Culinary Arts

Mt San Antonio College

DIPLOMA -

Bassett Senior High School
FRANCISCO J Gonzalez