Gabreelah Buggi
Omaha,NE
Summary
Results-driven professional with a solid track record in delivering quality work. Known for excellent communication and a teamwork mentality driven to achieve company goals and deliver exceptional service. Passionate about continuous learning and professional development.
Overview
3
3
years of professional experience
Work History
Asst Family Teacher
Boys Town
Boys Town, NE
10.2024 - Current
- Serves as an active family home program team member, participates in measuring progress, and provides input on goals and discharge planning.
- Collaborates with courts, social agencies, parents, school personnel, and other program members on youth behaviors, progress, and teaching strategies.
- Responsible for tracking, documenting, and communicating youth's medical needs and appointments with consumers and administration.
Residential Educator
Boys Town
Boys Town, NE
06.2024 - 10.2024
- Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.
- Supervised youth recreational activities and facilitated workshops surrounding self-development, education and employment.
- Maintained detailed records of youths' progress, incidents, and daily activities.
- Managed medication distribution under the guidance of healthcare professionals.
Customer Service Representative
Nebraska Furniture Mart
Omaha, NE
02.2022 - 07.2023
- Performed administrative tasks such as filing paperwork, updating databases, and generating reports.
- Maintained composure and professionalism in high-pressure situations, successfully de-escalating conflicts.
- Answered inbound calls, chats, and emails to facilitate customer service.
- Updated databases with new and modified customer data.
- Conducted regular follow-up calls with customers after resolving their issues.
Education
Some College (No Degree) - General Studies
MCC
OmahaSkills
- MS Office
- Office equipment operation
- Paging systems
- Phone and email etiquette
- Patient identity verification
- Quality assurance
- Conflict resolution
- Team collaboration
Timeline
Asst Family Teacher
Boys Town
10.2024 - Current
Residential Educator
Boys Town
06.2024 - 10.2024
Customer Service Representative
Nebraska Furniture Mart
02.2022 - 07.2023
Some College (No Degree) - General Studies
MCC
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