AMBER N. WARDIA
Saline,Michigan
Summary
Passionate, committed professional with 10+ years of combined baking and pastry experience, including retail, wholesale and catered events. Demonstrated leader, specialized in high-volume production of scratch-made products.
Problem solver and critical thinker with the drive and skills necessary for maximum profitability.
Overview
10
10
years of professional experience
Work History
Pastry Manager
Katherine's Catering
Ann Arbor, Michigan
01.2017 - 01.2018
- Reported pastry department sales to Executive Chef and Owner during weekly supervisor meetings.
- Received multiple Super Star Awards nominated by outside department staff members for exceptional service.
- Managed and trained production team.
- Created quarterly advancement opportunities and incentives for bakery associates based on performance guidelines.
- Implemented inventory and supplies tracking curriculum.
- Collaborated with onsite chef consultant to expand scratch-made products to maximize profitability and quality.
- Collaborated with Executive Chef to create customized menu options for high-profile events.
- Partnered with warehouse manager to streamline and improve delivery process and packaging for specialty desserts.
Operating Manager
Enchanted Oven Bakery & Sugar Art
Tarpon Springs, Florida
01.2013 - 01.2017
- Implemented, marketed and managed wholesale department consisting of daily and weekly bread, pastry and layer cake orders for local restaurants and cafes commensurate with their individual needs.
- Created and produced retail menu.
- Marketed retail items locally and via social media leading to a triple increase in sales.
- Managed production and decorating team.
- Developed in-store events in partnership with local charities and high school culinary team.
- Blue Ribbon ($5,000 value) Recipient in Cake Decorating Competition Sponsored by Zonta (2012); SunCoast News - Florida (2013)
Seasonal Pastry Assistant
A Better Cheesecake Company
Clearwater, Florida
01.2011 - 01.2012
- Assisted with special orders, as needed, under direction of the owner.
Pastry Assistant
Il Fornaio
Shelby Township, Michigan
01.2009 - 01.2010
- Assisted with special orders, as needed, under direction of the owner.
Operating Manager
Enchanted Oven Bakery & Sugar Art
Birmingham, MI
01.2008 - 01.2010
- Negotiated sublease for business catering specialty desserts.
- Prepared press release resulting in media coverage on Channel 7 WXYZ Detroit.
- Participated in Woodward Dream Cruise, increasing sales and doubling customer base.
- Collaborated with Cooking Light Magazine (2009) to create featured pastry recipe for inclusion in magazine issue; participated in photo shoot for end product.
- Featured in MetroBride, Hour Detroit Magazine (2009); Channel 7 WXYZ Detroit (2009); MetroParent Magazine (2010).
Education
General Studies -
Macomb Community College
Italian Pastries & Baking -
Chef Michael Ostrander
Skills
- Business management
- Menu development
- Client relationship building
- Wedding and specialty cake designing
- Inventory control
- Strategic planning
- Training
- Culinary Presentation
Timeline
Pastry Manager
Katherine's Catering
01.2017 - 01.2018
Operating Manager
Enchanted Oven Bakery & Sugar Art
01.2013 - 01.2017
Seasonal Pastry Assistant
A Better Cheesecake Company
01.2011 - 01.2012
Pastry Assistant
Il Fornaio
01.2009 - 01.2010
Operating Manager
Enchanted Oven Bakery & Sugar Art
01.2008 - 01.2010
General Studies -
Macomb Community College
Italian Pastries & Baking -
Chef Michael Ostrander