Angelica Clark

• Acted as SPOC for SOLE Finance Integrations, including boundary system readiness, working with PMO to resolve dependencies across SIG 7 programs & correlating with the development teams to ensure Jira, SharePoint and Lucid stay up-to-date and reflected in the tracker accurately.
• Coordinated with internal and external boundary systems to ensure technical deliverables were aligned to Finance roadmaps, development work was linked in Jira for reporting, risks were proactively identified and mitigated by engaging the required organizational stakeholders when necessary.
• Worked with Footlocker business, leadership & service integrator engineering leads (Deloitte, Manhattan, CapGemini) to help resolve competing priorities during release overlap periods.
• Maintained iterative data in the Integrations Tracker & reviewed in our weekly Crossover Connect with leadership, including integration health status for 80+ objects, dependencies, risks and all of the critical details required during each phase of the lifecycle process.
• Acted as a point of escalation for issues impacting team performance or project delivery, working with stakeholders to identify and implement solutions. Providing guidance and best practices to team members on effective issue resolution and risk mitigation strategies, while fostering a culture of proactive problem-solving and continuous improvement within the teams.
• Supported the Warehouse Management team for R1 integrations, understanding architecture and helping remove dependencies across all other SIG 7 programs.
• Utilized Planview Portfolios for RAIDD tracking, time management and change requests.
• Analyzed Lucid diagrams to learn the system's architecture and context designs.
• Proven analytical skills and demonstrated ability to troubleshoot and solve complex problems to drive value.
• Ability to present and communicate effectively (both oral and written) with all levels of the organization, including large audiences, technical colleagues and executive leaders.
• Accurately interpreted and effectively responded to stakeholder requests, employing strong communication and problem-solving skills to tailor solutions and manage expectations.

Provided professional program and project leadership for 3 concurrent cross-functional programs with multiple cross-quarter initiatives. Navigating the SAFE framework & coaching each team in Agile WoW, while closely monitoring & helping drive the program and individual project progress through roadmaps, facilitating PI Planning, 4ITB, triad & cross pillar dependencies alignment.

Participated in creation of the Scrum forum, COE forum and framework development for Strategic Portfolio strategy. Led multiple $3-$10m complex initiatives from design to production, including defining project scope, OKR's, KPI's & performing SQL queries for real-time reporting, while proactively identifying project risks and developing mitigation strategies.

• Managed secure reporting across multiple pillars for 4 audit tracks. Mapping action plans and deliverables to meet deadlines determined by Global Security and presenting updates to senior leadership, internal and external stakeholders weekly & helping mitigate roadblocks as needed.
• Identified process improvement opportunities to enhance operational effectiveness and improve team productivity, resulting in 157% completion of committed epics for the quarter, with the lowest team headcount in 3 years.
• Effectively lead risk mitigation efforts across all programs, accounting for business impact and probability to prioritize outputs & allow leadership to make the most informed decisions.
• Advised on change control procedures to eliminate scope creep & mitigate risks.
• Tracked project plans and coordinated with business and technical stakeholders to deliver the Associate Engagement Survey into production, across the US & international Walmart enterprise.
• Wrote SQL queries to create various program metric tables in Confluence for automated Jira reporting.
• Worked as the liaison between products and the enterprise communication team to create & distribute knowledge of product and technical alerts.
• Delivered data monthly for all third-party data workstreams into AOP platform.
• Coordinated with internal teams, external vendors, and suppliers to drive project progress and resolve technical challenges, when needed.
• Responsible for tracking dependency & risks, managing roadmap deliverables, distributing multiple communications across the enterprise, and putting together a support plan for Trueview with leadership, product, Experian, CBB and WMC stakeholders once Trueview’s migration to Omniview deadline was at risk.
• Coordinated with US Omni data engineers to define and implement tasks needed to decommission Legacy Experian & Teradata tables as part of technical debt reduction initiatives. This included refining and cross checking the data, tracking & escalating downstream dependencies & user risks through email, meetings, and tech alerts, while ensuring all roadmap deliverables met deadlines.

Provided project leadership and technical expertise to integrate infrastructure with application development and provide engineered project plans for operational support, implementing Agile and Scrum methodologies to efficiently manage project needs. Effectively managed all project communications for all assigned IT related projects including project charters, statements of work, internal memos, and project status reports. Oversaw an ongoing series of activities for production deployments, hardware/software patching & enterprise maintenance.

• Delivered multiple $1-3m projects per year with consistent record of meeting timeline, scope, and budget requirements.
• Reported to and/or advised senior management weekly regarding information systems project plans, project risks, security risks and concerns, customer requests for scope changes, etc.
• Oversaw quality initiatives, including roll-out of Aviva host integration software that supported business reporting for 5K users throughout the Financial Services department, in alignment with budget and time constraints.
• Worked with DXC (HP), IBM and other technology partners to coordinate planned project implementation tasks.
• Created new application disaster recovery plans and continuously updated existing application plans using the Cherwell tool & facilitated disaster recovery fail over testing twice a year, coordinating with business, technical and external DXC teams to ensure system resiliency.
• Spearheaded a timely and efficient completion of an enterprise-level project, delivering $2M TLS 1.2 security upgrade to ensure PCI compliance.