Hannah
Lincolnton,GA
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CNA
Wills Memorial Hospital
Washington, GA
02.2024 - Current
- Assisted patients in ambulation and transfers using proper body mechanics.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Monitored food intake and output as directed by nursing staff.
Optometrist Technician
Lincolnton Optical
Lincolnton , GA
07.2021 - 09.2024
- Performed preliminary eye exams, including visual acuity tests and color vision tests.
- Instructed patients on proper contact lens care and insertion and removal techniques.
- Measured intraocular pressure using tonometer.
- Maintained accurate records of all patient visits in electronic health record system.
- Verified insurance coverage information prior to appointments.
- Ordered necessary supplies and maintained inventory levels.
- Performed administrative tasks such as scheduling appointments, confirming insurance coverage, collecting payments.
- Cleaned and sterilized optical instruments after each use.
- Posted refractor receipts, entered data into spreadsheets and alphabetized folders and invoices.
- Sent patient prescriptions to pharmacies and scheduled future appointments.
Customer Service
Soap Creek Marina
Lincolnton, GA
06.2023 - 08.2024
- Answered customer inquiries over the phone and through email.
- Assisted customers in navigating the website, placing orders, and completing payments.
- Maintained an organized filing system for customer records and service requests.
- Performed data entry tasks related to sales, returns, accounts receivable.
- Handled cash transactions accurately according to established policies and procedures.
- Responded promptly to online queries via social media platforms such as Twitter, Facebook.
- Ensured all customer service standards are met at all times.
Education
High School Diploma -
Lincoln County High School
Lincolnton, GA05-2024
Some College (No Degree) -
Augusta Technical College
Augusta, GASkills
- Toileting assistance
- Patient Care
- Complex Problem-Solving
- Vital signs monitoring
- Feeding Assistance
- Basic Life Support
- Compassion and Empathy
- Maintaining confidentiality
- Monitoring fluids
Certification
CNA
Timeline
CNA
Wills Memorial Hospital
02.2024 - Current
Customer Service
Soap Creek Marina
06.2023 - 08.2024
Optometrist Technician
Lincolnton Optical
07.2021 - 09.2024
High School Diploma -
Lincoln County High School
Some College (No Degree) -
Augusta Technical College
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