Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isaiah Sanjuan

Summary

Dedicated and reliable Route Driver with 8 years of experience in providing efficient, customer-focused transportation and delivery services. Skilled in route optimization, timely deliveries, and ensuring customer satisfaction. Proven ability to manage heavy lifting, handle logistics, and maintain a high level of safety and professionalism on the road. Strong communicator with the ability to work independently and as part of a team. Demonstrated expertise in handling customer inquiries, resolving issues, and promoting additional services to drive business growth. Committed to upholding company standards, maintaining vehicle safety, and contributing to operational efficiency.

Overview

9
9
years of professional experience

Work History

Route Driver

Us Auto Force/ Max Finklestein
10.2021 - Current
  • Inspected and loaded delivery trucks and picked up customer returns.
  • Logged mileage, stops, orders, and carton counts for each route.
  • Minimized delays caused by unforeseen circumstances such as inclement weather or road closures through proactive communication with dispatchers and customers.
  • Experienced route driver with a proven ability to navigate and deliver efficiently across the city, including the Bronx. Skilled in route planning, traffic management, and time optimization to ensure timely and accurate deliveries in all areas, even in high-traffic or complex urban environments.
  • Handled cash transactions accurately, ensuring proper documentation and prompt payment processing for the organization.

Route Driver

1-800 Got Junk
03.2017 - 10.2021
  • Safely loaded, unloaded, and transported items such as furniture, appliances, and construction debris, ensuring minimal damage.
  • Consistently met the role's physical demands, including lifting heavy items and working in various weather conditions.
  • Led a team of route drivers, providing guidance, motivation, and training to ensure peak performance.
  • Acted as a point of escalation for customer issues, ensuring fast resolution and high customer satisfaction.
  • Trained new route drivers on company processes, customer service expectations, and safe driving practices.
  • Managed daily routes, ensuring timely completion of all scheduled pickups and drop-offs.
  • Utilized GPS and route optimization tools to navigate efficiently through residential and commercial areas.


Valet Supervisor

First Class Valet Parking
05.2016 - 04.2017
  • Supervised valet team members for improved productivity and adherence to company policies.
  • Provided punctual, polite valet services to uphold professional standards.
  • Worked closely with personnel, customers, and contractors to resolve problems.
  • Established employee recognition programs, promoting teamwork and celebrating individual achievements within the department.
  • Trained new employees in valet procedures, ensuring consistent quality and efficiency across the team.

Education

High School Diploma -

Sleepy Hollow High School
Sleepy Hollow, NY
06-2014

Skills

  • Strong work ethic
  • Vehicle maintenance knowledge
  • Excellent customer service
  • Safe driving practices
  • Delivery management
  • GPS and route planning
  • Basic math
  • Safe vehicle operation
  • Strategic planning

Timeline

Route Driver

Us Auto Force/ Max Finklestein
10.2021 - Current

Route Driver

1-800 Got Junk
03.2017 - 10.2021

Valet Supervisor

First Class Valet Parking
05.2016 - 04.2017

High School Diploma -

Sleepy Hollow High School
Isaiah Sanjuan