Development Specialist with 3 years of non-profit experience. In-depth knowledge of onboarding employees, effectively planning strategies to meet staff development requirements. Experienced in using and learning management systems to drive training and development across all company levels. Skilled Development Assistant with more than 10 years of experience supporting wide range of organizations in achievement of business objectives. Successful working with multidisciplinary teams in timely and quality completion of office functions. Dedicated to service excellence, collaboration and cost efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Development Associate
Re:MIND – Bioplar and Depression Support
03.2021 - Current
Answer and direct incoming calls
Assisted with interested callers to attend on available meeting in person and through zoom
Supporting the re: MIND as needed
Enter donor payment information into DonorPerfect software of donation
Retrieve invoices, payments, and statements, scan, email, and enter deposits in donor accounts, and submit to bookkeeper donations and invoices
Generate letters for donations received and entered in database
Communicate with donors to verify information and donor accuracy
Research and assist in donor payments and grants
Generate and submit monthly reports on donations
Deliver and pick items from or to mailbox, bank deposits, to Director’s home office
Attend community events and initiatives of re:MIND per the policies and directives from the Executive Director and the program department to further promote re:MIND’s mission
Report to Advancement Manager and Executive Director
Maintain existing filing system in order
Manage office daily activities
Maintain and order office supplies and water for office
Support and assist in annual luncheon
Coordinate and assist with new employee enrollment.
Support grant application process, securing more funding opportunities for organizational growth.
Managed donor database efficiently, maintaining accurate records and generating insightful reports for decision-making purposes.
Contributed to annual reporting processes by collecting relevant data from various departments and presenting it in an engaging manner for stakeholders'' review.
Completed projects in alignment with target deadlines and financial objectives.
Attended special events, acting as client representative and making new contacts with possible donors.
Provided assistance to leaders and staff to reach objectives in corporate policies, procedures and regulations.
Worked with specialists across departments to achieve successful completion of projects on time and within budget.
Attended events to develop professional network of potential donors.
Streamlined the grant application process, securing more funding opportunities for organizational growth.
Esthetician-Office Coordinator and Esthetics
Kingwood Skin Essentials
07.2014 - 06.2018
Greet, welcome, and assist incoming guests
Coordinated office activities during spa activities
Data Entry
Answer phone(s)
Support staff with marketing and outgoing correspondence
Perform calculations and produce spreadsheet in Excel
Coordinate incoming/outgoing mail and telecommunications logistics
Maintain area in an organized and orderly manner.
Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
Assisted management in inventory control, regularly monitoring stock levels and placing orders as needed.
Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
Esthetician
Arturo’s Spa
01.2013 - 10.2013
Follow Sanitation Procedures 100%
Review appointment schedule at the completion of each service to verify client arrivals and/or schedule changes
Educate clients on skincare needs through services and products.
Performed various facial treatments for optimal skin health and including microdermabrasion.
Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
Developed individualized, therapeutic skin care programs.
Explained benefits of skin care products to clients.
Esthetician
Beauty Brands
01.2011 - 01.2013
Attend and participate in all registered education classes and demonstrate the learned skills to a member of the management staff
Attend all monthly and quarterly salon meetings
Demonstrate 100% proficiency in technical skills.
Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
Performed various facial treatments for optimal skin health and including microdermabrasion.
Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
Increased client retention rate through attentive follow-up procedures after each appointment to gauge satisfaction and encourage rebooking.
Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Analyzed skin condition and made appropriate product recommendations.
Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
Administrative Assistant
Hines Interests
05.2006 - 06.2009
Coordinated office activities for a unit
Data entry
Processed payroll and personnel document and maintaining related records
Coordinated mail, shipping and receiving, and telecommunication logistics
Produced general correspondence
Created and maintained reports and calendars
Answered phone(s) and assisted with other tasks and projects as assigned
Performed calculations and produced spreadsheets in Excel
Maintained department filing system.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Office Coordinator
University of Houston Centre for Immigration Research
02.2001 - 01.2005
Monitored personnel budget and expenditure activities on unit accounts
Administered operating accounts, federal and state grants, and monthly reconciliations
Coordinated travel arrangements for faculty and/or staff and processed travel reimbursement forms
Assisted, distributed, processed time sheet/payroll, and personnel documents
Audited and maintained accurate records on the same; prepared or assisted in pre-pare Position Action Requests (PARs)
Assisted faculty and/or staff with personnel-related issues, such as health insurance, direct deposit, holidays, training programs, and so forth
Provided clerical office support to office staff by performing diverse duties such as word processing, typing, filing and prepare department expenditure documents
Coordinated mail, shipping and receiving, and telecommunication logistics
Assist staff and coordinate work of clerical support assistants and/or student workers.
Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
Collaborated with various departments to streamline processes and improve interdepartmental communication.
Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
Implemented inventory control measures for office supplies, reducing waste while maintaining adequate stock levels.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Maintained office supplies inventory by checking stock and ordering new supplies.
Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
Provided clerical support, addressing routine, and special requirements.
Efficiently supervised filing, sorting and handling incoming and outgoing mail.
Maintained computer and physical filing systems.
Updated reports, managed accounts, and generated reports for company database.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Organized company meetings and scheduling for employee team.
Education
Associate in Science -
Kingwood College
Kingwood, Texas
05.2013
Certificate - Aesthetics
Kingwood College
Kingwood, Texas
05.2010
Diploma -
W. B. Ray High School
Corpus Christi, Texas
05.1995
Skills
Microsoft Office Pro
Excel
Millennium
Aware
Access
InMagic
PeopleSoft (financial & HRMS)
Paradox
WebCATs-Softshare
Data entry
Typing
10 key calculators
Knowledge of the copy machine and fax
Strategy Implementation
Oral and Written Communications
Nonprofit experience
Donor relations
Community outreach
Database management
Board relations
Program development
Financial reporting
Clerical Functions
Database Administration
Office Operations
Report Generation
Documentation and Reporting
Timeline
Development Associate
Re:MIND – Bioplar and Depression Support
03.2021 - Current
Esthetician-Office Coordinator and Esthetics
Kingwood Skin Essentials
07.2014 - 06.2018
Esthetician
Arturo’s Spa
01.2013 - 10.2013
Esthetician
Beauty Brands
01.2011 - 01.2013
Administrative Assistant
Hines Interests
05.2006 - 06.2009
Office Coordinator
University of Houston Centre for Immigration Research
02.2001 - 01.2005
Associate in Science -
Kingwood College
Certificate - Aesthetics
Kingwood College
Diploma -
W. B. Ray High School
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