Summary
Overview
Work History
Education
Skills
Accomplishments
Key Competencies Skills
Languages
Timeline
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Faraz Ahmed Khan

Faraz Ahmed Khan

Dubai

Summary

Are as of Expertise Personable Customer Relations leader driven to exceed customer expectations while promoting adherence to company standards and guidelines. Proven history of fostering quick and successful problem resolution, improving customer satisfaction ratings. Demonstrated success in utilizing current technologies to broaden access between customer and organization and improve response time.

Overview

7
7
years of professional experience

Work History

Relationship Office in First Global Force

Emirates NBD sales product
08.2023 - Current
  • Daily customer meeting
  • Deal processing
  • Closing deal with customers.

Relationship Officer In Personal loans

FinMart financial services
03.2022 - 10.2022
  • Customer Handling
  • Dealing with confidential customer documentation
  • Tele-calling to bring sales and product acknowledgment to customers
  • Fixing appointments with customers
  • Keeping customers updated on new changes.

Sales Officer In Credit Card

Derby, Standard Charter Bank
01.2020 - 10.2020
  • Customer Handling
  • Dealing with confidential customer documentation
  • Cold calling and Tele calling customers.

Sales Representative

IQI Properties Dubai
01.2018 - 01.2020
  • Listing and marketing properties for sale or rent
  • Advising Clients on market conditions, values, and property legislation
  • Qualifying potential buyers/tenants
  • Conducting viewings and follow-up
  • Maintain regular contact with all clients.

Marlboro Merchandising/Supervisor

Philip Morris International
05.2017 - 01.2018
  • Achieving monthly target
  • Visiting different stores, outlets, and malls to promote the brand
  • Switch the other brand users to our brand and reward them with gifts
  • Making reports of every interaction, switch, and review of every shift.

Education

Business Marketing student -

The American College of Dubai

Real Estate Brokerage Certification -

Certified by Dubai Land Department

General Education Development Diploma -

Certified from District of Columbia Education

IGCSE -

Certified from Pearson University London

Skills

  • Patience and composure
  • Goal-oriented mindset
  • Performance Tracking
  • Cross-selling techniques
  • Customer Relations
  • Schedule Management
  • Account Updates
  • Research and due diligence
  • Microsoft Office
  • Computer Skills

Accomplishments

  • Awarded best Event Organizer of American College of Dubai
  • Awarded 3rd Place in Future Business Development Project
  • RERA Broker certificate

Key Competencies Skills

  • Interpersonal skills
  • Communication skills
  • Self-Motivation
  • Team working
  • Solution-orientated
  • Focus on Delivery
  • Planning & Implementation
  • Strategic Thinking
  • Strong Negotiation Skills

Languages

Urdu
Full Professional
English
Full Professional

Timeline

Relationship Office in First Global Force

Emirates NBD sales product
08.2023 - Current

Relationship Officer In Personal loans

FinMart financial services
03.2022 - 10.2022

Sales Officer In Credit Card

Derby, Standard Charter Bank
01.2020 - 10.2020

Sales Representative

IQI Properties Dubai
01.2018 - 01.2020

Marlboro Merchandising/Supervisor

Philip Morris International
05.2017 - 01.2018

Business Marketing student -

The American College of Dubai

Real Estate Brokerage Certification -

Certified by Dubai Land Department

General Education Development Diploma -

Certified from District of Columbia Education

IGCSE -

Certified from Pearson University London
Faraz Ahmed Khan