Faraz Ahmed Khan
Dubai
Summary
Are as of Expertise Personable Customer Relations leader driven to exceed customer expectations while promoting adherence to company standards and guidelines. Proven history of fostering quick and successful problem resolution, improving customer satisfaction ratings. Demonstrated success in utilizing current technologies to broaden access between customer and organization and improve response time.
Overview
7
7
years of professional experience
Work History
Relationship Office in First Global Force
Emirates NBD sales product
08.2023 - Current
- Daily customer meeting
- Deal processing
- Closing deal with customers.
Relationship Officer In Personal loans
FinMart financial services
03.2022 - 10.2022
- Customer Handling
- Dealing with confidential customer documentation
- Tele-calling to bring sales and product acknowledgment to customers
- Fixing appointments with customers
- Keeping customers updated on new changes.
Sales Officer In Credit Card
Derby, Standard Charter Bank
01.2020 - 10.2020
- Customer Handling
- Dealing with confidential customer documentation
- Cold calling and Tele calling customers.
Sales Representative
IQI Properties Dubai
01.2018 - 01.2020
- Listing and marketing properties for sale or rent
- Advising Clients on market conditions, values, and property legislation
- Qualifying potential buyers/tenants
- Conducting viewings and follow-up
- Maintain regular contact with all clients.
Marlboro Merchandising/Supervisor
Philip Morris International
05.2017 - 01.2018
- Achieving monthly target
- Visiting different stores, outlets, and malls to promote the brand
- Switch the other brand users to our brand and reward them with gifts
- Making reports of every interaction, switch, and review of every shift.
Education
Business Marketing student -
The American College of Dubai
Real Estate Brokerage Certification -
Certified by Dubai Land Department
General Education Development Diploma -
Certified from District of Columbia Education
IGCSE -
Certified from Pearson University London
Skills
- Patience and composure
- Goal-oriented mindset
- Performance Tracking
- Cross-selling techniques
- Customer Relations
- Schedule Management
- Account Updates
- Research and due diligence
- Microsoft Office
- Computer Skills
Accomplishments
- Awarded best Event Organizer of American College of Dubai
- Awarded 3rd Place in Future Business Development Project
- RERA Broker certificate
Key Competencies Skills
- Interpersonal skills
- Communication skills
- Self-Motivation
- Team working
- Solution-orientated
- Focus on Delivery
- Planning & Implementation
- Strategic Thinking
- Strong Negotiation Skills
Languages
Urdu
Full Professional
English
Full Professional
Timeline
Relationship Office in First Global Force
Emirates NBD sales product
08.2023 - Current
Relationship Officer In Personal loans
FinMart financial services
03.2022 - 10.2022
Sales Officer In Credit Card
Derby, Standard Charter Bank
01.2020 - 10.2020
Sales Representative
IQI Properties Dubai
01.2018 - 01.2020
Marlboro Merchandising/Supervisor
Philip Morris International
05.2017 - 01.2018
Business Marketing student -
The American College of Dubai
Real Estate Brokerage Certification -
Certified by Dubai Land Department
General Education Development Diploma -
Certified from District of Columbia Education
IGCSE -
Certified from Pearson University London
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