Patricia He-Gao
Calgary,Alberta
Summary
Dedicated and reliable professional with proven success in high-pressure environments. Recognized for maintaining a positive demeanor while executing repetitive tasks and standing for long durations. Committed to providing efficient and friendly service, ensuring exceptional guest experiences. Strong communication skills and attention to detail contribute to effective team collaboration and operational support.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Private Piano & Music Theory Teacher
Self-Employed
Calgary, Canada
01.2018 - Current
- Provided personalized piano and music theory lessons to students aged 5 to 11.
- Developed engaging lesson plans tailored to individual learning styles.
- Communicated effectively with students and parents to track progress and set learning goals.
- Cultivated patience, adaptability, and strong leadership skills while managing lessons and schedules.
Customer Experience Associate
Walmart
Edmonton, Canada
10.2022 - 05.2023
- Delivered high-quality customer service by addressing inquiries and resolving issues efficiently.
- Assisted customers with transactions, ensuring accuracy and speed.
- Organized and maintained store displays to optimize efficiency and visual appeal.
- Worked collaboratively with team members to meet daily objectives and maintain smooth store operations.
Education
High School Diploma -
Western Canada High School
Calgary, AB06-2022
Skills
- Strong customer service and communication skills
- Ability to multitask in fast-paced environments
- Experience handling cash and processing transactions accurately
- Team-oriented, with a proactive and adaptable mindset
- Excellent time management and organization
- Ability to build rapport with guests and ensure a positive experience
Certification
Food Handler Certification
Languages
- English, Native speaker
- French, Intermediate proficiency
- Chinese, Conversational
Timeline
Customer Experience Associate
Walmart
10.2022 - 05.2023
Private Piano & Music Theory Teacher
Self-Employed
01.2018 - Current
High School Diploma -
Western Canada High School
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