HR Instructional Design professional with 10+ years of success designing engaging, accessible digital learning content, and curriculum for healthcare, higher education, and corporate environments. Proven expertise in UX design, user journeys, instructional strategy, microlearning, LMS integration, adult learning theory, and rapid authoring tools (Articulate 360, Adobe Captivate, Camtasia, and Figma). Skilled in AI, stakeholder collaboration, needs assessment, curriculum design, and data-driven content evaluation.
Leads Online Learning Development for HR: Designed and implemented 30+ online courses annually in SuccessFactors LMS and SAP Time Management, serving 5,000+ learners across the College of Medicine, Eastern State Hospital, KMSF, and multiple ambulatory sites; increased learner engagement scores by 22% through targeted instructional strategies and interactive design.
Consults with Stakeholders: Provided strategic consultation to 25+ department leaders per year, conducting training needs analyses and embedding adult learning theory, ADDIE, and SAM into eLearning projects, resulting in 15% average improvement in post-training assessment scores.
Facilitates Intake Process: Managed 100+ instructional design requests annually, guiding stakeholders on microlearning and blended learning solutions; aligned 100% of deliverables with organizational goals through structured learning objectives mapping.
Collaborates on SuccessFactors Administration: Partnered with Nursing Staff Development to administer SuccessFactors LMS for 7,000+ active users, ensuring timely deployment of training and launching 5 new competency-based learning paths with AI to meet compliance standards.
Coordinates Learning Solutions: Directed cross-functional teams to create and deliver 13 Annual Safety Training modules and 11 custom programs in the LMS, meeting 100% of project deadlines and supporting department-specific needs such as product management training.
Develops and Enhances Online Instruction: Produced and updated 50+ interactive eLearning modules annually using Adobe Captivate, Lectora, and Articulate Storyline, achieving a 95% learner satisfaction rate on post-course surveys.
Ensures Compliance and Accessibility: Verified SCORM configurations and ensured 100% of courses met ADA, Section 508, and WCAG accessibility standards, including closed captions created in WellSaid, enabling equitable access for all learners.
Provides Subject Matter Expertise: Delivered instructional design best practices and technical support to 150+ faculty and staff annually, improving content clarity, knowledge retention, and learner engagement across the enterprise.
Conducted needs assessments to identify gaps in educational offerings.
Facilitated workshops to train healthcare professionals on new curriculum initiatives.
Learning Developer/PowerApp Developer
Nordstrom
SEATTLE
11.2020 - 05.2023
Collaborative Agile Initiatives: Collaborated with over 50 staff members and stakeholders in an Agile environment, leading initiatives to optimize technology within training processes. Facilitated the preparation of training notes and documentation, translating content into engaging storyboards.
Instructional Design Support: Organized and executed 2 Instructional Design support rotations, partnering with Learning Specialists and Learning Experience Designers to enhance faculty content for both online and Instructor-Led Training (ILT) sessions. Managed and contributed to 4 video editing projects (via SCORM and xAPI) across various business units, ensuring seamless collaboration within the team and firsthand work in the Sandbox for ILT courses.
Content and Needs Analysis: Updated two correspondence documents for Tier 2 support in JIRA and Confluence, demonstrating expertise in experience design research and needs analysis. Utilized Microsoft Forms to create questionnaires and assessments for retail employees, collaborating closely with Learning Experience Designers and Managers.
Learning Product Development: Championed a build/buy/curate model to determine the most effective development process for 75% of the learning products. Leveraged partnerships with vendors, provided consultations to Learning & Leadership partners, and managed end-to-end learning product creation.
App and Data Management (Product Management): Developed the Customer Journey app (in two iterations) for the Learning and Leadership Business Unit using PowerApps. Created UI/UX prototypes in Figma and managed data in Power BI Dashboards, enabling retail employees to oversee customer accounts efficiently. Demonstrated strong project management skills across all assigned projects, maintaining data collection and analysis in Power BI.
SharePoint and LMS Administration: Established and maintained 100% of the SharePoint sites for Employee Resource Groups and other Business Units, aligning with company needs and ensuring timely updates. Managed Workday LMS updates based on curriculum training courses and supplemental materials, facilitating a streamlined learning experience.
Cross-Functional Collaboration: Worked seamlessly with seven team members on various projects within the Learning space and provided valuable consultations across different Business Units.
Supply Chain Support: Assisted the Supply Chain Department in order fulfillment twice a year to support inventory management.
Instructional Technologist
Brandeis University
BOSTON
08.2020 - 11.2022
Collaborative Resource Development: Worked closely with faculty and colleagues to develop ten resources for online and hybrid courses at the University’s Center for Teaching and Learning (CTL). Conducted comprehensive evaluations of learning solutions, providing actionable recommendations to enhance course effectiveness.
Instructional Technology Support (Product Management): Provided expert consultation, guidance, and support to forty faculty members for course enhancements, modifications, and the adoption of Moodle LMS Admin functions. Contributed to 20 library projects, including creating the Instructional Technology manual for new employees and developing Tier 2 and Tier 3 ticket support checklists.
Departmental Needs Assessment: Collaborated with 4 faculty members to assess departmental needs, focusing on integrating additional content and technology into courses for an enriched learning experience. Played a key role in inaugural Blackboard LMS training sessions, creating training documents with another Instructional Technologist to facilitate a smooth onboarding process.
Instructional Design and Technological Integration: Supported the University’s commitment to delivering high-quality education through effective instructional design on 10 projects, technological integration, and ongoing faculty development initiatives.
Mathematics Faculty Member (part-time)
Grand Canyon University
REMOTE
10.2021 - Current
Diverse Teaching Methods: Applies a diverse range of teaching methods to effectively engage learners in various 2 course projects and 14 assignments. Proficiently delivers content for all math education courses through the Canvas Learning Management System (LMS) and diverse course references, ensuring a comprehensive and enriching learning experience.
Personalized Tutoring: Offers 15 personalized 1-to-1 tutoring sessions for students requiring additional support, creating an environment conducive to individualized learning and growth.
Commitment to Educational Excellence: Demonstrates commitment to employing varied teaching methods and leveraging technology to deliver impactful and tailored educational experiences for learners. Dedicated to ensuring learning experiences meet individual and organizational goals.
Mathematics Faculty Member (part-time)
Embry-Riddle Aeronautical University
REMOTE
10.2021 - Current
Course Material Development: Collaborates with subject matter experts to create and refresh course materials for 3 courses. Previously served as the Curriculum Designer/Lead for GNED 103 and MATH 106, ensuring content remains relevant and engaging.
Comprehensive Assessments: Conducts comprehensive pretests, posttests, and proficiency evaluations for 100% of students, employing a range of tools including Canvas, H5P, Articulate Storyline, Adobe Captivate, MyMathLab, and Google Apps within assigned courses. This multi-faceted approach gauges student understanding and enhances the overall learning experience.
Innovative Instructional Design: Demonstrates commitment to innovative instructional design, coupled with expertise in 3 diverse educational technologies. Dedicated to fostering an enriched learning environment through the application of advanced methodologies and technologies.
Mathematics Faculty Member (part-time)
Southern New Hampshire University
ONLINE
06.2021 - Current
Instructional Design Methodologies: Applied advanced adult learning methodologies to develop 3 dynamic e-learning, blended, and instructor-led courses. Utilized the ADDIE model to design comprehensive e-learning content across various training modules, with a focus on Articulate Rise as the primary authoring tool. Proficiently used SCORM for seamless file export into the Canvas Learning Management System (LMS).
Mentoring and Coaching: Demonstrated versatility by providing impactful group mentoring sessions and personalized 1-to-1 coaching for a diverse group of 10 individual clients, tailoring learning experiences to meet their specific needs and objectives.
Authoring Tools Expertise: Mastered the use of MyMathLab to connect 3 select courses to the CMS, ensuring the delivery of engaging and effective learning content. Committed to leveraging innovative methodologies and tools to create impactful learning experiences that drive professional growth and development.
Mathematics Faculty Member (part-time)
South College
REMOTE
10.2020 - Current
Dynamic Instructional Material Development: Proficient in developing dynamic instructional materials, such as 5 lesson plans, handouts, and examinations, utilizing innovative platforms including Prezi, Nearpod, and Zoom.
Evaluation and Improvement: Offers feedback on the redevelopment process, implementing robust evaluation plans (pre- and post-redevelopment) to continuously improve instructional effectiveness. Recommend changes to curricula or delivery methods based on insightful data analysis. Provides 100% feedback for all students.
Instructional Aid Design: Expert in designing 10 instructional aids for both stand-alone and instructor-led classroom or online use, leveraging technology tools such as Canvas LMS, Articulate Rise, Prezi, Nearpod, and Zoom.
Mathematics Faculty Member
Colorado State University - Global
REMOTE
05.2017 - Current
Instructional Design Faculty Member (part-time)
University of Washington
ONLINE
03.2021 - 06.2023
Instructional Design Methodologies: Applied advanced adult learning methodologies to develop 2 dynamic e-learning, blended, and instructor-led courses. Utilized the ADDIE model to design comprehensive e-learning content across various training modules, with a focus on Articulate Rise as the primary authoring tool. Proficiently used SCORM for seamless file export into the Canvas Learning Management System (LMS).
Mentoring and Coaching: Demonstrated versatility by providing impactful group mentoring sessions and personalized 1-to-1 coaching for a diverse group of 30 individual clients, tailoring learning experiences to meet their specific needs and objectives.
Authoring Tools Expertise: Mastered the use of Articulate Rise and Storyline to review 30 project reviews, ensuring the delivery of engaging and effective learning content. Committed to leveraging innovative methodologies and tools to create impactful learning experiences that drive professional growth and development.
Mathematics Faculty Member
Chamberlain University
REMOTE
10.2018 - 12.2022
Learner Engagement and Redevelopment: Strategically enhanced 100% of learner engagement throughout the instructional life cycle, including pre-and-post redevelopment phases, ensuring continuous improvement in course effectiveness and student interaction.
Instructional Material Development: Expertly developed 5 instructional materials, including lesson plans, handouts, and examinations, utilizing the robust features of the Canvas Learning Management System (LMS). Designs 10 versatile instructional aids suitable for both stand-alone and instructor-led classroom and online environments, ensuring an engaging learning experience.
Educational Technology Integration: Demonstrated 100% proficiency in incorporating various educational technologies, including Blackboard and MyMathLab, into course delivery. This integration optimized student engagement and enhanced learning outcomes.
Commitment to Innovation: Dedicated to leveraging innovative methodologies and tools to create dynamic and impactful learning experiences that drive student success and satisfaction.
Content Structuring: Played a pivotal role in structuring 10 content categories into meaningful subtopics, providing essential support in developing clear learning pathways.
Learning Objectives Development: Authored impactful 20 learning objectives grounded in adult learning methodologies, laying the groundwork for creating individual micro-learning courses known as 'Bytes.' Utilized the Rumie-Build LMS to translate existing learning objectives into engaging and dynamic Bytes.
Innovative Content Creation (Product Management): Crafted 15 compelling learning activities and course content designed to enhance knowledge retention and transfer. Collaborated with a team of 7 Instructional Designers to pool collective expertise and create high-quality content for the Bytes.
Micro-Learning Development: Successfully authored and delivered 5 Bytes covering essential topics such as career change, interview skills, and resume creation. Demonstrated a commitment to creating effective and engaging micro-learning experiences, reflecting a dedication to fostering continuous learning and professional development.
Freelance Instructional Designer (Part-Time)
Epic Learning Team
ONLINE
04.2020 - 10.2021
Instructional Design Methodologies: Applied advanced adult learning methodologies to develop 3 dynamic e-learning, blended, and instructor-led courses. Utilized the ADDIE model to design comprehensive e-learning content across various training modules, with a focus on Articulate Rise as the primary authoring tool. Proficiently used SCORM for seamless file export into the Moodle Learning Management System (LMS).
Mentoring and Coaching: Demonstrated versatility by providing impactful group mentoring sessions and personalized 1-to-1 coaching for a diverse group of 10 individual clients, tailoring learning experiences to meet their specific needs and objectives.
Authoring Tools Expertise: Mastered the use of Articulate Rise and Storyline to author 3 select courses, ensuring the delivery of engaging and effective learning content. Committed to leveraging innovative methodologies and tools to create impactful learning experiences that drive professional growth and development.
Instructional Designer
Robert Half (contract with California State Univ.-Dominguez Hills)
ONLINE
07.2020 - 09.2020
Technology Integration: Collaborated closely with 5 Mathematics and Science faculty to integrate technology into Blackboard courses, enhancing the overall student learning experience. Spearheaded the transition of five full-time faculty members from Blackboard LMS to the advanced Blackboard Ultra LMS.
Faculty Training and Workshops: Initiated and conducted 2 team technology workshops to keep faculty updated on the latest software options and updates, fostering a technologically enriched teaching environment.
Course Development: Collaborated with fellow 3 Instructional Designers to construct master course shells and new course shells, ensuring consistency and quality in course delivery.
Commitment to Technological Integration: Dedicated to bridging technology and education, empowering 5 faculty members with the tools and knowledge needed to create engaging and innovative learning experiences within the Blackboard platform.
Mathematics Faculty Member
Bryan University
REMOTE
09.2017 - 01.2020
Collaborative Content Development: Actively contributed to the development of quiz and assignment prompts for 8 module weeks, collaborating with a dynamic team of 10 people. Collaborated with faculty members on course updates from administrative directives, ensuring alignment with the latest educational standards.
Innovative Instructional Material Creation: Leveraged innovative tools such as Prezi, Nearpod, and Zoom to develop 15 instructional materials, including lesson plans, handouts, and examinations. Focused on creating engaging and effective learning experiences for diverse audiences.
Assessment and Evaluation: Demonstrated dedication to measurable outcomes by crafting 3 assessment tools to evaluate learning outcomes at the conclusion of training initiatives. Utilized Canvas LMS for seamless course delivery, integrating technology to optimize the learning journey.
Education
Master of Arts - Learning Design & Technology
University of Kentucky
01.2024
Doctor of Education - Instruction/Administration – Math Education
Bachelor’s Degree - Mathematics/Minor in Accounting
Oakwood University
Skills
Product Management
Project Management
Needs Analysis
Content Development
Learning Management Systems
Educational Technology Integrations
Collaboration
Teamwork
JIRA
Confluence
Microsoft Office Suite
Cornerstone
SharePoint
WordPress
Workday
Epic Software
WellSaid
Design Thinking
User Experience Design
User Interface Design
Customer Experience
Generative AI
SCORM
Okta
Cornerstone OnDemand
Keynote
Google Suite
Zoom
Slack
Camtasia
Audacity
Articulate Storyline
Adobe Suite
Captivate
Figma
Cross Functional Individual Contributor
Product Owner
Quantitative Data Analysis
Implementation
Product Launch
UI Experience
Leadership Experience
Grand Luxury Living, LLC, Lexington, KY, Chief Executive Officer/Founder (Part-time) | Director of Operations, 11/22, Present, LMS Administration: Applied the ADDIE Model and Generative AI to meticulously craft and design a comprehensive Quick Start Course curriculum tailored for current and prospective short-term rental hosts. Uploaded 5+ new courses into StanStore (LMS) and Thinkific LMS, ensuring a seamless learning experience for over 150 learners., Rental Unit Management: Manages three rental unit profiles on short-term and long-term housing sites, maintaining a 95% occupancy rate. Manages website design for the business., Team Leadership: Leads a resolute team of two cleaners using Asana and Turno, strategically coordinating the cleaning process for units and reducing cleaning time by 50%. Translated course content into 20+ engaging storyboards, enhancing the overall educational experience., Inventory and Maintenance: Takes charge of inventory management and property maintenance for three units in collaboration with the landlord, reducing maintenance issues by 30%. Provides over 50 online and phone housing consultations for new clients who are unfamiliar with the area, fostering positive client relationships.