Summary
Overview
Work History
Education
Skills
Military Service
Timeline
Generic

Elyssia Luquis

Land O' Lakes,FL

Summary

Versatile management professional & veteran who excels in establishing excellent working relationships with customers, employees, vendors and contractors. Focused on team building and talent development. Dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely results-oriented and proactive in finding cost-effective solutions to Associations-wide problems. Talented Property Manager possessing in-depth knowledge of Florida Statutes 718 and 720, as well as advanced understanding of HOA laws. Personable and friendly with superb negotiation and presentation skills.
Well-versed in investment research and advisement. Develops proposals to deliver solid data to potential clients, leveraging excellent and current knowledge of market trends. Superior financial acumen with superior knowledge of risk, return and relative valuations.

Overview

15
15
years of professional experience

Work History

LCAM / Portfolio Manager

WRH Realty Services
06.2022 - 04.2024




  • Portfolio Property Manager of Five(5) Communities Association including but not limited to Residential, Commercial and High-Rises.
  • Property Management - day to day operations including resident communications, property inspections, vendor management, building maintenance, fee collections, and property maintenance.
  • Acquired and continue yearly update and knowledge of state regulatory agency statutes and each client’s community’s documents, policies and procedures.
  • Analyzed advantages and disadvantages, as well as liabilities and alternative solutions to problems and made recommendations to the Board of Directors.
  • Obtain competitive bids, analyzed scope of work and coordinate the repair and restoration process by contractors engaged by the Association with the day to day activities of the Association.
  • Developed and submitted complete and accurate annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the goals of the asset as well as market conditions as well as helping Association analyze their budget to increment reserve accounts and boots gross yearly income.
  • Perform property inspections, vendor management, building maintenance, association rules enforcement.
  • Handle several roofing, concrete restoration, painting projects and elevator modernization, renovation and upgrade of common areas.
  • Obtain competitive insurance policies for different types of coverage required by FL Statutes and Condo Declaration.

Property Manager

San Marlin
08.2010 - 01.2020
  • Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.

Apartment Leasing Agent

Concord
12.2008 - 08.2010
  • Provided exceptional customer service by promptly responding to inquiries and addressing concerns from both current residents and prospective clients alike.
  • Planned special events such as lotteries, dedications and project tours.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Wrote and submitted reports to highlight developments and statistics of occupied properties.
  • LIHTC property -Show and lease apartment homes to prospective residents and support
  • specific marketing plan(s)
  • Complete and review all lease agreements and collect all rental deposit and monies due.
  • Responsible for ensuring the “model” apartments and target

apartments are ready for show.

Education

Bachelor of Science - Science Education

San Diego State University
San Diego, CA
12.2017

Skills

  • Budgeting and finance
  • Strategic planning
  • Project management
  • Process improvement
  • Recruitment and talent development
  • Vendor sourcing and negotiations
  • Multi-operations management
  • Contract management
  • Quality control
  • Customer-oriented
  • Flexible thinker
  • Complex problem solving
  • Ability to type 60 words per minute
  • Team Member
  • Leadership Communication Skills
  • Customer Satisfaction
  • Staff Training and Supervision
  • Customer relations
  • Project controls
  • Advanced cost control techniques
  • Personnel management
  • Multi-site operations expert
  • Talented multi-tasker

Military Service

US Marine Corp 2005 -2008

US Army Reservist 2014-Current. 

Timeline

LCAM / Portfolio Manager

WRH Realty Services
06.2022 - 04.2024

Property Manager

San Marlin
08.2010 - 01.2020

Apartment Leasing Agent

Concord
12.2008 - 08.2010

Bachelor of Science - Science Education

San Diego State University
Elyssia Luquis