Jessica LeClair
Dracut,MA
Summary
Reliable and enthusiastic employee seeking the chance to learn new skills, to perfect those skills in the work place. Known to work in fast paced environments in high pressure situations. Efficient multitasker, with speed. Proficient in maintaining a clean and organized work space. Team oriented to work effectively. Communicative to both staff and customers. Hardworking.
Overview
4
4
years of professional experience
Work History
Line Cook and Shiftleader
Frobies Cafe
Dracut, MA
10.2020 - Current
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Unloaded food supplies from distributor trucks to efficiently organize inventory.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for business.
- Handled equipment, chemicals and materials properly and with caution.
- Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Crew Member
Dunkin' Donuts
Dracut, Massachusetts
05.2018 - 10.2020
- Took orders, prepared meals and collected payments.
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Accurately operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Education
High School Diploma -
06.2017
Completed 1,000 hours of cosmetology training & schooling.
Skills
- Collaboration and Teamwork
- Team Leadership
- Supply Ordering and Procurement
- Cleaning and Sanitizing
- Customer Service
- Critical Thinking
- Integrity and Dependability
- Multitasking and Organization
- Patient
- Observant
- Money handling
Timeline
Line Cook and Shiftleader - Frobies Cafe
10.2020 - Current
Crew Member - Dunkin' Donuts
05.2018 - 10.2020
Greater Lowell Technical High School - High School Diploma,