Whitney Davis
Toney,AL
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Diligent program support professional well-versed in evaluating behavioral and physical needs of drug and alcohol residential detox clients. Documenting daily activities and special incidents while effectively managing client needs, assisting with treatment coordination and supporting program operations.
Overview
7
7
years of professional experience
Work History
Behavioral Health Technician
The Runway Recovery
Santa Ana, CA
07.2021 - Current
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds every 15 minutes to check on clients.
- Performed client intake procedures according to internal standards for new admissions.
- Facilitated on-site activities, support groups and outings for clients.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Searched client belongings prior to and during stays.
- Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
- Taught clients how to complete basic household chores and prepare food.
- Prepared and submitted daily shift reports to clinical team.
- Charted on each client daily.
- Treated clients and families with respect and dignity.
- Took and monitored vital signs, administered medications and managed client behavior.
- Counseled and mentored clients on substance use and life choices.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for clients.
- Assessed clients upon admission and discharge to detox.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Closer
Page Hub
Tustin, CA
10.2018 - 02.2021
- Conveyed acceptance or rejection to customers by mail, telephone or in person.
- Recognized by management for providing exceptional customer service.
- Attended departmental meetings, providing feedback to enhance future performance.
- Earned reputation for good attendance and hard work.
- Improved operations by working with team members and customers to find workable solutions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Set up, stored and updated customer files, department records and regulatory paperwork.
- Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Maintained checklists of required documentation and open issues affecting closings
Assistant House Manager
Sober Living Raymar House
Santa Ana, CA
04.2019 - 04.2020
- Administered drug tests to residents
- Did all intake and exit paperwork
- Ran all mandatory house meetings
Hairdresser
Cuts By Us
Athens, AL
02.2015 - 08.2017
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Drove retail sales through salon product and service promotion, making catered recommendations to meet client needs.
- Evaluated client hair type, condition and desired outcome to determine ideal services.
- Maintained updated knowledge of industry products, including chemical composition, structure and properties.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Completed manual and computerized scheduling, bookkeeping and inventory management procedures.
- Colored, cut and installed extensions according to client reference photos and desired outcome.
- Recommended products to customers to meet current needs or resolve specific concerns.
- Recommended styles and treatments based on clients' needs and appearances.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Selected hair colors, products and services based on customer preference and individually designed hair care plan.
- Evaluated each client's hair, roots and physical features to determine ideal style and cut plans.
- Recommended hair styles to compliment clients' facial features and coloring.
- Collected payment from customers and scheduled next appointments.
Education
GED -
Calhoun Community College
Tanner, ALSome College (No Degree) - Phlebotomy
Calhoun Community College
Tanner, ALCosmetology - Cosmetology
Paul Mitchell The School Huntsville
Madison, AL05.2014
Associates - Drug Abuse Counseling
Cypress College
Cypress, CA05.2025
Skills
- Crisis Situations
- Coordinating Care
- Adaptability and Flexibility
- Behavior Observation
- Client Transportation
- Best Practices and Standards
- Needs Assessment
- Interpersonal Skill Development
- Supporting Daily Living Needs
- Psychotropic Drug Administration
- Motivational Interviewing
- Building Effective Relationships
- Creative Thinking
- Behavioral Health
- HIPAA Requirements
- Medication Identification
- Patient Medical Histories
- Nonviolent Intervention
- Household Management
- Patient Admission
- Medication Schedules
- Documenting Behaviors
- Recreational Activity Planning
- Intake Assessment
- Admitting and Discharging
- Domestic Violence Assistance
- Eating Disorders
- Encouragement and Motivation
- Activities of Daily Living (ADL) Assistance
- Treatment History Review
- Inpatient Treatment
- Activity monitoring
- Client transportation
- Resource coordination
- Security procedures knowledge
- Skill-building exercises
- Infection control understanding
- Menu planning
- Substance abuse experience
- Crisis Intervention
- Documentation skills
- PPE Compliance
- Multitasking Abilities
- Flexible and Adaptable
- Decision Making
- Analytical and Critical Thinking
- Planning and Coordination
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The mind is everything. What you think, you become.
Gautama Buddha
Timeline
Behavioral Health Technician
The Runway Recovery
07.2021 - Current
Assistant House Manager
Sober Living Raymar House
04.2019 - 04.2020
Closer
Page Hub
10.2018 - 02.2021
Hairdresser
Cuts By Us
02.2015 - 08.2017
GED -
Calhoun Community College
Some College (No Degree) - Phlebotomy
Calhoun Community College
Cosmetology - Cosmetology
Paul Mitchell The School Huntsville
Associates - Drug Abuse Counseling
Cypress College
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