Tieyerra Delara
Globe,AZ
Summary
Outgoing and friendly, with a proven track record of providing exceptional customer service and administrative excellence, including clerical support and public interaction. Self-motivated work ethic to perform effectively in independent or team environments. Excels in data entry, notetaking, and file management. Also, organized, dedicated, and reliable. Can adjust to service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks.
Overview
8
8
years of professional experience
Work History
Branch Operations Coordinator
Wells Fargo
02.2024 - Current
- Developed strong relationships with vendors, negotiating favorable contracts for products and services.
- Mentored junior staff members, contributing to their professional growth within the company substantially.
- Maintained friendly and professional customer interactions.
- Keeping the customers the focus of everything we do.
- Learned how to Coordinated staff scheduling, ensuring adequate coverage during peak hours and holidays.
- Assisted Branch Manager with tasks.
- Improved branch efficiency by streamlining processes and procedures for daily operations.
Bank Teller
Wells Fargo
07.2023 - 02.2024
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Turned in excess cash to maintain drawer security.
Admin Planning Assistant
Jalin Enterprise INC
08.2022 - 06.2023
- Maintain awareness of safety precaution/hazards, Office procedures, Create SAP purchase requisition, Some SAP knowledge, Taxonomy's for MGD, MS Office, Outlook, Excel, Word, Closing of SAP work orders, Modified general task list on maintenance plans, KPI- Excel spreadsheet for Key Performance Indicator, Time management, MSHA OSHA CERTIFIED, Pit Driving certified, Maintained complex paper filing system, Maintaining accurate records, and files, Able to handle and prioritize multiple projects, Oversee several spreadsheets to make sure they are up to date.
Waitress
La Casita Cafe
01.2018 - 01.2023
- Maintain awareness of safety precaution/hazards, Business procedures, Able to handle and prioritize multiple projects, Resolved guest & employee complaints to complete customer satisfaction, Used cash register and credit card machine to Cash out customers, Maintained customer satisfaction with timely table check ins to assess food and beverage needs, Remained calm and poised when dealing with difficult customers or during busy shifts, Good communication, Able to handle and prioritize multiple projects, Time management, Detail oriented, Communicating with customers
Admin Assistant
Jalin Enterprise INC
03.2022 - 08.2022
- Maintain awareness of safety precaution/hazards, Maintaining accurate records and files, Able to handle and prioritize multiple projects, Office procedures, MSHA OSHA CERTIFED, PIT DRIVING CERTIFIED, Translated information into electronic forms by compiling and sorting data, Data entry, Note taking, Filing management, Used data processing and statistical software to process large amounts of data and paperwork, Assisted with helping in assessments, Electrical and mechanical assessments, Good communication, Helped with confined space and working at height fresher.
Busser
La Casita Cafe
02.2016 - 01.2018
- Inspected dishes and utensils for cleanliness, Kept server areas clean and stocked to increase efficiency well cleaning tables, Helped waitresses to the best of my ability with what they needed, Worked quickly, communicated with staff, and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guest, Communicating with customers
Education
High School Diploma -
Globe High School
Globe, AZ05.2020
Skills
- Resourcefulness
- Attention to detail
- Time management
- Problem-solving abilities
- Organization skills
- Written and verbal communication
- Adept in technology and office software
- Customer Relationships
- Approachable
- Goals and performance
- Cash handling expertise
- Team Player
Additional Information
During my four years of high school, I participated in numerous of events held by the school and a project I helped create for a classmate that was going through a rough match. I was involved with student council and a team leadership class that helped freshmen learn the ropes senior year.
Educationexperience
Globe High School, 2020, In high school I was involved in student council and a leadership class that helped underclassmen. Some classes I had was a business class and a teacher's assistant where I learned file management and logging data.
References
- Amy Morton, Sr Planner, Freeport McMorran, 1-928-473-7253, amortan@fmi.com
- Kurtis Knauss, Spt Technical Training, Freeport McMorran, 1-928-473-7491, kknauss@fmi.com
- Trevor Powers, Sr Spv Technical Training, 1-928-473-7098, tpowers@fmi.com
- Michelle Montgomery, Manager, Kino Flooring, 928-425-9443, mmontgomery90@yahoo.com
Timeline
Branch Operations Coordinator
Wells Fargo
02.2024 - Current
Bank Teller
Wells Fargo
07.2023 - 02.2024
Admin Planning Assistant
Jalin Enterprise INC
08.2022 - 06.2023
Admin Assistant
Jalin Enterprise INC
03.2022 - 08.2022
Waitress
La Casita Cafe
01.2018 - 01.2023
Busser
La Casita Cafe
02.2016 - 01.2018
High School Diploma -
Globe High School
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