WAHGIHAH CARSTARPHEN
Philadelphia,Pa
Summary
To secure challenging and responsible position where my skills and leadership can be utilized to help organizations achieve their goals and objectives.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Security
Allied Barton Security Agency
Philadelphia, USA
10.2016 - 05.2023
- Performed regular security checks on the data center facility and its equipment to ensure compliance with established security protocols.
- Trained new personnel in security protocols.
- Reviewed security policies related to access control lists, encryption keys and other security measures used within the organization's databases.
- Monitored staff compliance with established security protocols.
- Ensured compliance with security standards set by the company's Information Security team.
Customer Service Representative
ShopRite
Philadelphia, USA
04.2013 - 09.2016
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Stocked shelves, rotated products, and faced merchandise for easy customer access.
- Processed payments using cash registers, debit and credit cards, and other forms of payment.
- Handled returns according to company policy including issuing refunds or exchanges as necessary.
- Performed opening and closing duties such as counting cash drawers or setting alarms.
Sales Associate
The Net
Philadelphia, USA
09.2009 - 11.2013
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling..
- Suggested ideas for improving store operations and increasing profits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
High School Diploma -
Simon Gratz High School
06.2008
Associate of Science -
North Hampton Community College
Skills
- Microsoft Word
- PowerPoint
- Microsoft Excel
- General security
- Security systems knowledge
- Data Entry
- Inbound and Outbound Calling
Certification
- CNA, 2016
- HHA, 2008
- CDL, 2014
Timeline
Security
Allied Barton Security Agency
10.2016 - 05.2023
Customer Service Representative
ShopRite
04.2013 - 09.2016
Sales Associate
The Net
09.2009 - 11.2013
High School Diploma -
Simon Gratz High School
Associate of Science -
North Hampton Community College
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