Karisma Daniels
Campbellton,FL
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Direct Care Worker
Twin Oaks Juvenile Development
06.2022 - 09.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
- Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.
- Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each patient.
- Utilized active listening skills in order to understand each patient''s unique needs, preferences, and goals for their care plan execution.
- Monitored and assisted residents through individual service plans.
- Fostered strong relationships with patients and their families, promoting open communication lines for better understanding of care plans.
- Worked 60 hours per week
Sales Associate
Sally Beauty
04.2022 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to effectively build rapport and lasting relationships.
- Worked 30 hours per week.
Testing Center Assistant
Chipola College
08.2019 - 04.2022
- Provided timely feedback to instructors regarding student progress and potential areas for improvement in assessment methods.
- Enhanced test center efficiency by streamlining scheduling and registration processes.
- Ensured accurate testing results through meticulous attention to detail during exam administration.
- Maintained a secure and organized testing space, adhering to strict confidentiality protocols for sensitive information.
- Provided exceptional customer service to all testing center visitors, addressing inquiries and concerns in a timely and effective manner.
- Participated in ongoing training opportunities related to test security measures, accessibility requirements, and best practices in exam administration.
- Assisted in coordinating large-scale standardized exams such as ACT and SAT, ensuring each event ran smoothly and efficiently.
- Monitored compliance with national standards set forth by accrediting agencies like ETS, ensuring continued eligibility for administering various tests.
- Actively sought feedback from students and faculty on their experiences at the Testing Center, using this information to drive improvements in processes and services.
- Supported diverse student populations by providing accommodations for special needs and language barriers in the testing environment.
- Worked 35 hours per week.
Sales Associate
Bealls Outlet
06.2021 - 06.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Worked 20 hours per week.
Online Shopper
Walmart
03.2020 - 07.2020
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Developed expert knowledge of products, enabling accurate guidance for customer purchases.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Collaborated with team members to achieve daily sales goals and optimize store performance.
- Assisted customers in selecting appropriate products based on their needs, leading to increased satisfaction and repeat business.
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues.
- Cultivated long-term relationships with customers by providing personalized shopping experiences.
- Worked 40 hours per week.
Cashier
Hardees
05.2018 - 08.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked 20 hours per week.
Education
High School Diploma -
Graceville High School
Graceville, FL05.2019
Skills
Patient Care
Reliability and punctuality
Meal Preparation
Personal Hygiene Assistance
Behavior redirection
Social Skills Development
Appointment Scheduling
Timeline
Direct Care Worker
Twin Oaks Juvenile Development
06.2022 - 09.2024
Sales Associate
Sally Beauty
04.2022 - 06.2022
Sales Associate
Bealls Outlet
06.2021 - 06.2021
Online Shopper
Walmart
03.2020 - 07.2020
Testing Center Assistant
Chipola College
08.2019 - 04.2022
Cashier
Hardees
05.2018 - 08.2018
High School Diploma -
Graceville High School