Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Johnny Chowoe

Laurel,MD

Summary

Results-driven Practice Manager known for high productivity and efficient task completion. Specialized in operational management, financial oversight, and staff development. Excel in leadership, communication, and problem-solving to enhance organizational efficiency.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Graduate Intern Pharmacist

Greenbelt Pharmacy
, MD
05.2024 - Current
  • Monitored the effectiveness of therapeutic regimens prescribed by physicians.
  • Coordinated staff recruitment, training, and scheduling activities.
  • Maintained financial records, including billing and accounts receivable and payable.
  • Provided leadership and guidance to the medical team in order to meet goals and objectives.
  • Assessed medical office operations, identified areas of improvement, and developed plans for corrective action.
  • Performed administrative tasks such as creating budgets and forecasts, preparing invoices and contracts, ordering supplies and equipment.
  • Oversees and manages daily medical office operations ensuring patient access to care.
  • Established and maintained necessary levels of equipment, office supplies, and medical supplies to support the medical practice.

Nonprofit Organization Director

William KB Foundation Inc
, MD
11.2019 - Current
  • Developed and implemented fundraising strategies to increase donations and grants.
  • Created a budget for the organization, monitored expenditures, and revised as needed.
  • Collaborated with board members to create short-term and long-term organizational goals.
  • Provided leadership for all operational aspects of the nonprofit organization including program development and implementation.
  • Developed policies related to personnel management, financial operations, fundraising activities, client services delivery systems.
  • Developed medical programs that promoted community health and research.
  • Reviewed non-contracted instrumentation for spine surgeries and initiated vendor contract evaluations in conjunction with operations staff and orthopedic spine and neurological spine specialists.
  • Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
  • Guaranteed patient satisfaction across all clinic performance levels.
  • Routinely reviews reports and data to identify improvement areas.

Intern Pharmacist

Salem VA Medical Center
, VA
02.2024 - 03.2024
  • Increased focus on pharmacy's encompassing health services by administering immunizations and delivering patient consultations.
  • Administered flu immunizations to patients to prevent illness and promote well-being.
  • Managed inventory and reduced costs by negotiating prices with multiple generic pharmaceutical suppliers.
  • Dispensed drugs in hospital environments.
  • Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores.
  • Maintained compliance with state and federal drug laws.
  • Supported entire practice's staff, which boosted efficiency and improved overall process flow.
  • Coordinated financial operations, budgeting, accounting, expenses and financial reporting tasks.
  • Complied with OSHA and HIPAA regulations.
  • Communicated with patients with compassion while keeping medical information private.
  • Created and maintained electronic record management (EMR) systems to store data and develop reports.
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Oversaw personnel management operations.
  • Collaborates with providers to identify additional skill development needs.
  • Follows Kolmac performance management standards to assess and manage associate performance.

Intern Pharmacist

Tri Area Community Hospital
, VA
01.2024 - 02.2024
  • Conducted quality assurance checks on medication labels before dispensing them to patients.
  • Collaborated with fellow healthcare professionals to provide optimal patient care outcomes.
  • Actively participated in team meetings discussing best practices for running a successful pharmacy operation.
  • Trained individuals in how to use devices to promote optimal medical support.
  • Secured drugs against theft, loss, or mismanagement by setting and enforcing effective procedures.
  • Maintained records management system to process personnel information and produce reports.
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Explained policies, procedures and services to patients.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
  • Maintains and coordinates all staff schedules to accommodate patient flow.
  • Assisted critical functions when team members were unavailable.
  • Engages in recruiting, hiring, orienting, promoting, reviewing, and terminating staff per organizational policies.

Intern Pharmacist

Kaiser Permanente
, MD
06.2023 - 12.2023
  • Compounded various medications according to doctor's orders using appropriate equipment and supplies.
  • Dispensed prescribed medications while following all state laws governing the practice of pharmacy.
  • Ensured that all pharmaceutical products were stored properly in accordance with regulations.
  • Prepared reports on prescription trends, patient compliance issues and other topics as requested by management.
  • Conducted quality assurance checks on medication labels before dispensing them to patients.
  • Participated in strategic planning initiatives aimed at developing long-term goals for the practice's growth and success.
  • Ordered supplies needed and kept tabs on inventory levels.
  • Created and implemented policies and procedures for effective practice management.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Maintained records management system to process personnel information and produce reports.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
  • Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
  • Responsible for maintaining positive, productive, and professional relationships within the practice, as well as between the providers and patients.
  • Facilitated seamless integration of incoming and outgoing providers.
  • Led regular meetings with providers and staff to ensure team awareness of goals.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Updated procedures necessary for compounding, mixing, packaging, and labeling medications.

Manager

Kahak Healthcare Services
, DC
10.2020 - 07.2022
  • Coached, mentored and trained team members in order to improve their job performance.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Provided leadership during times of organizational change or crisis situations.
  • Implemented new technologies to streamline operations, reduce costs, and improve customer service.
  • Developed annual goals for each department based on market trends and competitor analysis.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Organized special events such as conferences or training sessions for employees.
  • Reviewed contracts before signing them on behalf of the organization.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Collaborated with other departments to ensure timely completion of projects within budget constraints.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Led a team of 25 employees, ensuring high productivity and excellent customer service.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Managed risk by developing and implementing effective risk management strategies.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.

Research Assistant

Based Undergraduate Research Institute
, MD
01.2018 - 12.2020
  • Conducted primary and secondary research to identify relevant information for project development.
  • Gathered data from various sources, including online databases, libraries, and interviews with experts.
  • Prepared comprehensive reports summarizing research findings.
  • Provided support for faculty members with grant applications related to research projects.
  • Collaborated with other researchers in developing study designs, methods, and tools for data collection.
  • Managed multiple research projects simultaneously while ensuring accurate record keeping.
  • Participated in team meetings to discuss progress on ongoing projects or brainstorm ideas for future endeavors.
  • Prepared reports, presentations, and articles using Microsoft Word and PowerPoint.
  • Analyzed experimental results and determined whether results fit within standard procedures.
  • Examined experiment results to identify potential underlying causes for scientific findings.
  • Identified and fixed issues with lab equipment to achieve more accurate lab results.
  • Employed scientific methods to promote quality of collected samples and stored specimens.
  • Supplied quality control data for regulatory submissions to support corrective actions.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.

Project Manager

AmerisourceBergen Pharmaceutical
, MD
08.2016 - 12.2019
  • Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
  • Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
  • Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
  • Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
  • Drafted reports summarizing progress made on projects for review by executive leadership team.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Explained policies, procedures and services to patients.
  • Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Developed medical programs that promoted community health and research.
  • Developed and implemented new patient registration processes to streamline workflow.
  • Maintained financial records, including billing and accounts receivable and payable.
  • Coordinated staff recruitment, training, and scheduling activities.

Education

Doctor of Pharmacy - Pharmacy

Appalachian College of Pharmacy
Oakwood, VA
03-2024

MBA - Business Administration And Management

University of Pikeville
Pikeville, KY
12-2023

Bachelor of Science - Biology

Bowie State University
Bowie, MD
12-2018

Associate of Science - Pharmacy / General Studies

Prince George's Community College
Upper Marlboro, MD
08-2017

Skills

  • Patient counseling
  • Prescription verification
  • Clinical decision making
  • Hospitality and accommodation
  • Client rapport
  • Customer service
  • Patient education and counseling
  • Safety and compliance
  • Filling prescription orders
  • Regulatory compliance
  • Regulatory requirements
  • Operations support
  • POS systems use
  • Insurance verification
  • HIPAA guidelines
  • Medication preparation
  • Medication storage
  • Prescription fulfillment
  • Patient confidentiality
  • Immunization administration
  • Pharmaceutical calculations
  • Pharmacy operations management

Certification

CERTIFICATIONS Board Certified Medical Affairs Specialist

Pharmacist Intern License: MD, VA & KY National Council for Behavior Health: Mental Health USA Cert American Heart Association Basic Life Support and AED APhA:

Pharmacy-Based Immunization Delivery

Timeline

Graduate Intern Pharmacist

Greenbelt Pharmacy
05.2024 - Current

Intern Pharmacist

Salem VA Medical Center
02.2024 - 03.2024

Intern Pharmacist

Tri Area Community Hospital
01.2024 - 02.2024

Intern Pharmacist

Kaiser Permanente
06.2023 - 12.2023

Manager

Kahak Healthcare Services
10.2020 - 07.2022

Nonprofit Organization Director

William KB Foundation Inc
11.2019 - Current

Research Assistant

Based Undergraduate Research Institute
01.2018 - 12.2020

Project Manager

AmerisourceBergen Pharmaceutical
08.2016 - 12.2019

Doctor of Pharmacy - Pharmacy

Appalachian College of Pharmacy

MBA - Business Administration And Management

University of Pikeville

Bachelor of Science - Biology

Bowie State University

Associate of Science - Pharmacy / General Studies

Prince George's Community College

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Johnny Chowoe