Jina Huleis
Silver Spring,USA
Summary
Well-organized Administrative Director with 5 years background overseeing administration operations for multiple departments, including HR, finance, and Marketing. Adept at developing policies and procedures in alignment with corporate objectives. I'm Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to
organizational growth.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Digital Marketing
Ace Home Renovation
03.2024 - Current
- Created reports on digital marketing efforts using analytics tools to track and measure digital marketing success for management.
- Increased the visibility of translated materials by ensuring their culturally appropriate adaptation and optimization for SEO or other digital marketing efforts.
- Supported branding, digital marketing messaging, and advertising campaigns by engaging with followers on various social media platforms.
- Developed graphic and image assets for both content and digital marketing efforts.
- Maximized online presence by staying up-to-date with industry trends, tools, and best practices in digital marketing.
Director of Business Services (Multisite)
Artis Senior Living
01.2024 - Current
- Manage recruiting, hiring, and onboarding process for all new hires for Olney and Potomac
- Maintain accurate records for all account receivable, petty cash, and payroll
- Monitor employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Directed human resources activities, including talent acquisition, performance management, and employee retention efforts, resulting in a highly engaged and motivated workforce.
- Oversee fiscal services program and budget (labor and operations) and adhered to quality standards, policies, procedures, ordinances and regulations.
- Maintain community census data and assist in implementing strategies to optimize business and increase census
- Manage daily office operations, negotiate contracts, manage vendor relations and act as primary liaison with outside organizations.
Assistant Community Manager
Residential One Inc/ Seabury at Springvale Terrace
05.2019 - 01.2024
- Manage daily operations, accounting, administration, human resources, and resident services
- Analyze financial reports, market research and operating procedures and budgets
- Oversee and direct efforts to maximize rental income and high occupancy though sales, implementation of marketing plans and increased occupancy by 25% in less than 6 months
- Performed Human Resources responsibilities such as: conducting on-boarding, assisting employees with benefits available, and payroll.
Community Sales Counselor
Residential One Inc/ Seabury at Springvale Terrace
- Work directly with leads, advisors, program support associates, and family to determine appropriate programs for prospects (HIF, HOC, CHSP & Medicaid Waivers)
- Maintain marketing budget and determine ROI of advertising by implementing customer relationship management (CRM) data tracking
- Build and maintain lasting relationships with clients, family, and case managers by understanding their needs
- Assisted in developing Marketing plans targeting the seniors' segment to improve business revenue and work on the website.
Dining Room Manager
Residential One Inc/ Seabury at Springvale Terrace
- Oversee hiring of new dietary staff, train, and implement schedules
- Maintain timesheets for staff for OT and budgeting
- Build and maintain relationships with current and new vendors for ordering/staffing agencies
- Check inventory and submit orders for Sysco, coastal sunbelt, and other food distributors.
Front Desk Agent
Sheraton Hotel
06.2017 - 05.2019
- Welcome guests, check them in, distribute room keys and explain the hotel's amenities
- Take payment from customers
- Respond to guests' issues and complaints in a friendly, timely manner
- Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
- Assist customers with the planning of special events such as weddings and business conferences.
Education
Master of Science - Marketing Analytics
University of Maryland, Robert H. Smith School of Business
12.2023
Bachelor of Arts - Management of Aging Services
University of Maryland, Baltimore County
05.2020
Skills
- Microsoft Office
- Excel (Pivot Tables, VLOOKUP, Visual dashboard)
- Tableau
- Canva
- Google Ads
- SEO & SEM
- Leadership
- Client Development and HR
- Languages (English, Arabic, Spanish)
Websites
Certification
- Google Analytics
- ALM
- CDP
- Email Marketing
- Real Estate Salesperson
Timeline
Digital Marketing
Ace Home Renovation
03.2024 - Current
Director of Business Services (Multisite)
Artis Senior Living
01.2024 - Current
Assistant Community Manager
Residential One Inc/ Seabury at Springvale Terrace
05.2019 - 01.2024
Front Desk Agent
Sheraton Hotel
06.2017 - 05.2019
- Google Analytics
- ALM
- CDP
- Email Marketing
- Real Estate Salesperson
Community Sales Counselor
Residential One Inc/ Seabury at Springvale Terrace
Dining Room Manager
Residential One Inc/ Seabury at Springvale Terrace
Master of Science - Marketing Analytics
University of Maryland, Robert H. Smith School of Business
Bachelor of Arts - Management of Aging Services
University of Maryland, Baltimore County
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