More than 20 years experience in Payroll and Accounting with an excellent reputation for resolving problems and improving customer and employee satisfaction. Experience in Human Resources Benefits and Leave of Absence.
Overview
24
24
years of professional experience
Work History
Benefits Operation Analyst
FM Global
08.2022 - Current
Leave of Absence Coordinator
Assist employees with benefit elections and changes
Open enrollment testing
Troubleshoot employee and vendor benefit errors
Code and send invoices to Accounts Payable
Process Weekly and Monthly files for Payroll Processing
Assist employees with Tuition Reimbursement and Education bonuses
Assist employees with Adoption Reimbursements
Volunteer HIIT Class Teacher/Social Media Representative
Mass Academy of Martial Arts
01.2017 - Current
Lead a HIIT or Group Fitness classes as needed
Classes include: Kickboxing, weight training, Tabata, and Circuit Training
Post social meeting and help with marketing for the school
General Manager
Anytime Fitness
07.2021 - 05.2022
Membership and training sales
Small Group Fitness classes, personal training, member follow ups, general office duties and customer service
Payroll Client Care Specialist Senior, Special Production
Isolved HCM, formerly SAGE Payroll Services
02.2014 - 03.2022
Process and reconcile payrolls daily for FI Consumers, set up and maintain child support orders, run monthly and quarterly reports, run quarterlies and work with FI’s to answer questions and troubleshoot as needed
Senior representative responsible for leading a team of other payroll client reps to ensure all clients receive the best customer service experience
Junior Accountant
Habit OPCO, Inc.
10.2009 - 02.2014
Accounts Payable, Monthly Journal Entries, Back up to Payroll, Filing, Weekly Garnishments, 401K Filing, Employee Expenses, Sales and Use Tax and General Office Duties
Customer Service
Stop & Shop
01.2009 - 11.2009
Cashier, Customer Service Desk, Balancing Lottery, Pricing, Light Office Duties
Administrative Assistant
Kesner, Godes & Morrissey LLC
11.2005 - 06.2007
Answering phones, Greeting Clients, Filing, Assembling Tax Returns for client mailing or pick up, Assembling Financial Statements for client mailing, General Office Duties
Data Central Representative (Human Resources)
Stream International
02.2005 - 08.2005
Processing New Hire Paperwork, Canadian and US Benefits, Canadian and US Tax information, Employee Direct Deposits, Pay Increases, Terminations, 401K, and Canadian RRSP, Enter employee information into Oracle and ADP, Processing Employment Verifications, Working Benefit Error Reports, Transmitting Benefit Information online, Helping out HR department in other sites to resolve issues
Accounts Payable
Infinity Data Corporation
09.2003 - 02.2005
Posting and paying bills, Accounts Receivable, Payroll, Commissions, Posting Expense Reports, Using ACH program to transfer funds, billing customers, posting payments, Updating database with new employee information, creating new employee passwords, reporting new employee information to Massachusetts Department of Revenue, confirming Social Security Information, Ordering Office Supplies
Purchasing Coordinator of Sales Operations
Sarnafil Inc.
06.2000 - 09.2003
Third Party Billing, setting up customer and vendor accounts, purchasing third party items for customers and for stock, coding and matching bills of lading to invoices for Accounts Payable department, creating Purchase Orders, taking merchandise orders and reconciling problem orders
Other positions held, Credit Manager: duties included making collection calls, reconciling and crediting customer accounts, posting cash, running month end reports, lien releases, printing and mailing monthly statements, working with collection agencies and lawyers to resolve delinquent accounts