Ali Abdelnabi
Bank Teller
Olmsted,Township
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Bank Teller
PNC Bank
05.2021 - Current
- Achieve monthly and quarterly goal
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Audited fellow teller currency to contribute to dual-control procedures.
- Educated customers on use of banking website and mobile apps.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Reconciled cash drawer and resolved discrepancies.
- Assisted customers with compromised debit cards and issued new credentials.
- Identified sales opportunities and referred customers to branch partners in financial services.
Warehouse Associate
Amazon
09.2018 - 05.2021
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Wrapped pallets in shrink wrap prior to loading.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Shipped material and performed boxing, packing, labeling and preparation of related documents.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Assembled and filled more than 500 shipments per day and prepared all shipping documentation
MANAGER
BP
06.2015 - 09.2019
- Directed staff and managed annual capital budget.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Onboarded new employees with training and new hire documentation.
- Conducted monthly inventories of raw materials and components on work floor.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Evaluated report data to proactively adjust and enhance operations.
- Accomplished multiple tasks within established timeframes.
Education
Associate of Arts - ACCOUNTING
LORRAIN COMMUNITY COLLEGE
Lorain, OH 09.2020 - Current
Skills
Cash counting
Deposit and withdrawal management
Customer relationship development
Excellent time management skills
Math aptitude
Multilingual in Arabic & English
Policies and procedures
Verbal and written communication
Timeline
Bank Teller
PNC Bank
05.2021 - Current
Associate of Arts - ACCOUNTING
LORRAIN COMMUNITY COLLEGE
09.2020 - Current
Warehouse Associate
Amazon
09.2018 - 05.2021
MANAGER
BP
06.2015 - 09.2019