Aileet Martinez Bosch
Tallahassee,FL
Summary
Diligent and efficient Clerk, seeking a position as a court specialist II where I can apply communication skills combined with problem-solving skills in serving customers. Capable of handling multiple tasks in a fast-paced environment. Able to interact freely with customers and resolve issues quickly. Committed to collaborate with coworkers and supervisors to meet deadlines and projects in a timely manner. Bilingual, excellent time managing, hardworking, and eager to grow and develop news skills withing the company.
Overview
7
7
years of professional experience
Work History
Clerk - Court Record Specialist II
Miami Dade Clerk Of Courts
11.2022 - 01.2024
- Filling motions for Judges, requests for trials, Affidavits, and providing D6 Clearance's for defendants, while providing customer service and data entry into Traffic Information System and Spirit filling system
- Ensure Tallahassee Queues are cleared daily
- Assist with criminal cases and reviewing legal documents for compliance with rules and statues
- Reinstating suspended driver licenses.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
Housing Specialist / Team Lead
Nan McKay & Associates
02.2020 - 11.2022
- Understand and apply program regulations and provide outstanding internal and external customer service, over phone, and through e-mail
- Determining clients' needs regarding rent
- Verified documentation from clients in order to qualified for monetary help
- Contact tenant and landlord to inform about rental assistance program
- Show high quality customer service
- Being able to multitask between high bund calls and e-mails
- Applied housing regulations and procedures accurately and effectively to ensure compliance and meet deadlines
- Provide support and backup to team members and supervisors to facilitate overall team success
- Supervised my team performance to ensure great result in processing application.
Key Holder
The Cosmetics Company Store
11.2016 - 01.2020
- A trusted employee charged with the opening, closing, and managing all transactions of the establishment
- Provide excellent customer service by demonstrating product knowledge and actively listen to costumer concerns and displaying effective sales skills
- Demonstrated the ability and creativity displaying merchandise appealing to the consumer
- Responsible for inventory review and restocking.
Education
AA – Associates in Arts - International Relations
Broward College
Pembroke Pines, Florida07.2024
Skills
- File and database management
- Mail Processing
- Attention to Detail
- Problem-Solving
- Flexible and Adaptable
Languages
Spanish
Native or Bilingual
Timeline
Clerk - Court Record Specialist II
Miami Dade Clerk Of Courts
11.2022 - 01.2024
Housing Specialist / Team Lead
Nan McKay & Associates
02.2020 - 11.2022
Key Holder
The Cosmetics Company Store
11.2016 - 01.2020
AA – Associates in Arts - International Relations
Broward College
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