Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. 5.5 years of progressive IT experience.
Overview
20
20
years of professional experience
Education
Associate of Applied Science - Computer Networking
Aiken Technical College
Graniteville, SC
08.2015
Work History
Server Administrator
Savannah River Remediation
Aiken, SC
10.2019 - Current
Maintained 5 separate environments and 57 concurrent production level applications
Responsible for hundreds of active databases(57 in production alone).
Helped transition Process Applications group from Windows Server 2008 to Windows Server 2016 and have begun prepping for move to Windows Server 2020
Developed methods to maintain and organize required documents and configuration items
Utilized and maintained open customer communication and balanced expectations from developers
Administered Engineering-wide fileshare server and responsible for all application non-person account password maintenance
Software Developer
Savannah River Remediation
Aiken, SC
09.2016 - 10.2019
Revised, modularized, and updated old code bases to modern development standards, reducing operating costs and improving functionality.
Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
Planned and developed interfaces that simplified overall management and offered ease of use.
Demonstrated functional ability with C#, javascript, VB, and SQL primarily utilized in Engineering related MVC applications.
Lead Pharmacy Technician
CVS Pharmacy
Aiken, SC
07.2007 - 09.2018
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Managed up to 17 employees at once
Supervised complex projects and delegated tasks to junior technicians to maximize their skill sets
Pharmacy Technician
CVS Pharmacy
Aiken, SC
01.2004 - 06.2007
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Counted and labeled prescriptions with correct item and quantity.
Stocked, labeled and inventoried medication to keep accurate records.
Skills
Technical Troubleshooting
Problem Solving
User Support
Disaster Recovery
Team Collaboration
Data Backup
Attention to Detail
Documentation and Recordkeeping
Self Motivation
Quick Learner
Permissions and Access Control
Process Definition and Enhancement
Timeline
Server Administrator
Savannah River Remediation
10.2019 - Current
Software Developer
Savannah River Remediation
09.2016 - 10.2019
Lead Pharmacy Technician
CVS Pharmacy
07.2007 - 09.2018
Pharmacy Technician
CVS Pharmacy
01.2004 - 06.2007
Associate of Applied Science - Computer Networking