Summary
Overview
Education
Work History
Skills
Timeline
CustomerServiceRepresentative

Andrew Drye

North Augusta,South Carolina

Summary

Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. 5.5 years of progressive IT experience.

Overview

20
20
years of professional experience

Education

Associate of Applied Science - Computer Networking

Aiken Technical College
Graniteville, SC
08.2015

Work History

Server Administrator

Savannah River Remediation
Aiken, SC
10.2019 - Current
  • Maintained 5 separate environments and 57 concurrent production level applications
  • Responsible for hundreds of active databases(57 in production alone).
  • Helped transition Process Applications group from Windows Server 2008 to Windows Server 2016 and have begun prepping for move to Windows Server 2020
  • Developed methods to maintain and organize required documents and configuration items
  • Utilized and maintained open customer communication and balanced expectations from developers
  • Administered Engineering-wide fileshare server and responsible for all application non-person account password maintenance

Software Developer

Savannah River Remediation
Aiken, SC
09.2016 - 10.2019
  • Revised, modularized, and updated old code bases to modern development standards, reducing operating costs and improving functionality.
  • Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
  • Planned and developed interfaces that simplified overall management and offered ease of use.
  • Demonstrated functional ability with C#, javascript, VB, and SQL primarily utilized in Engineering related MVC applications.

Lead Pharmacy Technician

CVS Pharmacy
Aiken, SC
07.2007 - 09.2018
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Managed up to 17 employees at once
  • Supervised complex projects and delegated tasks to junior technicians to maximize their skill sets

Pharmacy Technician

CVS Pharmacy
Aiken, SC
01.2004 - 06.2007
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled and inventoried medication to keep accurate records.

Skills

  • Technical Troubleshooting
  • Problem Solving
  • User Support
  • Disaster Recovery
  • Team Collaboration
  • Data Backup
  • Attention to Detail
  • Documentation and Recordkeeping
  • Self Motivation
  • Quick Learner
  • Permissions and Access Control
  • Process Definition and Enhancement

Timeline

Server Administrator

Savannah River Remediation
10.2019 - Current

Software Developer

Savannah River Remediation
09.2016 - 10.2019

Lead Pharmacy Technician

CVS Pharmacy
07.2007 - 09.2018

Pharmacy Technician

CVS Pharmacy
01.2004 - 06.2007

Associate of Applied Science - Computer Networking

Aiken Technical College
Andrew Drye