Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Victoria Valdemar

Corpus Christi,TX

Summary

Dependable and motivated employee successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.

Overview

3
3
years of professional experience

Work History

Server, Barista, Host

Morninglory Usvi
08.2023 - 11.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Managed over 200 patrons per day.

Server, Cashier, Busser, Food Runner, Bartender

Grub Burger
12.2021 - 07.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Increased sales by 10%.

Hostess

Texas Flame Steakhouse
08.2020 - 11.2021
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Supported needs of over 100 customers per day.

Education

High School Diploma -

Texas A&M University - Corpus Christi
Corpus Christi, TX
06.2027

High School Diploma -

Veterans Memorial High School
Corpus Christi, TX
06.2022

Skills

  • Guest Engagement
  • Safe Food Handling
  • Handling Escalations
  • Marketing Initiatives
  • Customer Service
  • Adaptability and Dependability
  • Money Handling
  • Workflow Coordination
  • Flexible Schedule
  • Store Opening and Closing
  • Team Leadership
  • Positive Attitude

Languages

Spanish
Limited Working

Timeline

Server, Barista, Host

Morninglory Usvi
08.2023 - 11.2023

Server, Cashier, Busser, Food Runner, Bartender

Grub Burger
12.2021 - 07.2023

Hostess

Texas Flame Steakhouse
08.2020 - 11.2021

High School Diploma -

Texas A&M University - Corpus Christi

High School Diploma -

Veterans Memorial High School

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Victoria Valdemar