Paola Colmenares
Baton Rouge,LA
Summary
Enthusiastic Adventure Assistant bringing several years of experience in customer service and university educational settings. Positive role model successful in quickly building rapport with patrons and coworkers. Works well with fellow adventure assistants to develop and implement dynamic and admiring relationships with UREC patrons.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Adventure Education Assistant
UREC Adventure Education
Baton Rouge, LA
09.2021 - Current
- Kept outdoor equipment and facilities organized and maintained.
- Managed u bookings, transactions and other administrative tasks to foster excellent customer experiences.
- Delivered effective safety debriefings to guests to promote a safe environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Tutor/Support Staff Member
Shell Tutorial Center
Baton Rouge, LA
08.2019 - 05.2020
- Participated in professional development activities to improve tutorial skills and grow cultural competence and reflection skills.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Hostess
Carreta’s Grill
Slidell, LA
01.2018 - 07.2018
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Education
Bachelor of Science - Kinesiology
Louisiana State University And A&M College
Baton Rouge, LA12.2022
Bachelor of Arts - Spanish
Louisiana State University And A&M College
Baton Rouge, LA12.2022
Skills
- Calm and Patient Demeanor
- Environmental Education
- Organization and Prioritization
- Effective Communication
- Audio-Visual Demonstrations
- Creating Safe Learning Environments
- Preparing Instructional Materials
Accomplishments
- Awarded top 3 placement of LSU Discover Day Symposium in 2021
- Presented for the Richard Macksey National Undergraduate Symposium in April 2022
Certification
- Certified with the American Red Cross in CPR/AED for Professional Rescuers with First Aid
- Certified in the PBUS Technique of Top-Rope Belaying
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Adventure Education Assistant
UREC Adventure Education
09.2021 - Current
Tutor/Support Staff Member
Shell Tutorial Center
08.2019 - 05.2020
Hostess
Carreta’s Grill
01.2018 - 07.2018
Bachelor of Science - Kinesiology
Louisiana State University And A&M College
Bachelor of Arts - Spanish
Louisiana State University And A&M College
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