Your Name
Summary
Tech savvy virtual sales specialist and communications professional with over 15 years experience in customer service, sales and business with a primary focus being B2B sales. History of assisting with closing deals in the $10 - $25k range. Well versed in using multiple software tools (CRMs, lead generation, lead enrichment, productivity, sales engagement and AI) as well as prospecting customers, building rapport, closing and maintaining a relationship. Adaptive mindset and extremely detail oriented as well as coachable. I am looking for an opportunity where I can utilize my prior experience to contribute to team growth!
Overview
8
8
years of professional experience
1
1
Certification
Work History
Property Manager
Self Employed
09.2023 - Current
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Maintained sufficient number of units market-ready for lease.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
Driver
Uber
09.2022 - 08.2023
- Coordinated efficient routes to avoid delays and optimize schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Sales/New Business Development Representative
Proplanner
03.2022 - 10.2022
- Brought in new accounts through successful networking strategies and promotional approaches.
- Networked among local business and community organizations to develop leads and generate business.
- Expanded business through effective network development, identifying new, and prospective clients.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Developed business pipeline using cold and warm techniques.
- Used SalesForce to handle current portfolio and prospective leads.
- Pitched plans and investment strategies to potential partners to raise capital.
- Compiled product and customer data to generate informed profit projections.
- Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
Business Development Coordinator/Manager of Operations
Hart AutoGroup
06.2021 - 03.2022
- Generated new business with marketing initiatives and strategic plans.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Executed calling campaigns targeting direct end-user prospective accounts.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Expanded business through effective network development, identifying new, and prospective clients.
- Networked among local business and community organizations to develop leads and generate business.
- Developed business pipeline using cold and warm techniques.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Communicated with leadership teams by spearheading regular meetings to discuss objectives.
Chauffer
Self Employed
05.2017 - 06.2020
- Stowed passenger items with care and concern to avoid damage or displeasure with handling.
- Calculated bills, issued receipts and accepted payments.
- Operated party vehicles, buses and town cars.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Vacuumed, cleaned and sanitized vehicles between customers.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Mapped efficient routes with minimal disruption to passengers or schedules.
Senior Technical Support Representative
CVS
06.2016 - 02.2019
- Helped streamline repair processes and update procedures for support action consistency.
- Assisted in development of system security protocols.
- Patched software and installed new versions to eliminate security problems and protect data.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Monitored system performance to identify potential issues.
- Generated reports to track performance and analyze trends.
- Researched and identified solutions to technical problems.
Education
No Degree - Business Management
Broward College
Pompano Beach, FLWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Competitor Research
- Business Development
- Account Servicing
- Records Management
- Customer Needs Assessment
- Lead Prospecting
- Process Improvement
- Lead Generation
- Proposal Development
- Customer Service
- Client Service
- Account Management
- Account Development
- Sales Development
- Revenue Generation
- Sales Consultation
- Customer Retention
- Client Account Management
- Expense Reporting
- Promotional Planning
- Sales Expertise
- Strategy Development
- Product and Service Knowledge
- Retention Strategies
- Product Merchandising
- Interpersonal Communication Skills
- Closing Talents
- Product and Service Sales
- Relationship Building
- Territory Growth
- Staff Training
- Strategic Planning
- Competitor Research
- Complex Problem-Solving
- Negotiation Tactics
- Product Promotions
- Customer Relations
- Prospecting Skills
- Relationship Selling
- Regulatory Compliance
- Contract Negotiations
- Tenant and eviction laws
- City and county regulations
- Building operations
- Financial budgeting and reporting
- Maintenance knowledge
- Property tours and inspections
- Customer service-focused
Quote
Judge a man by his questions rather than his answers.
Voltaire
Certification
Excel -Beginner to Intermediate
Digital Marketing Course 12 in 1 (Udemy)
Various Sales Workshops (Sandler, John Barrows, etc.)
Inbound Sales, Sales Enablement, RevOps, etc. -Hubspot
Chorus, Engage and SalesOs - ZoomInfo
Google Analytics
Project Management, Microsoft Project, Presenting to Sr. Executives, Creating your Sales
Process, Learning to Write Market Copy, Account Management: Maintaining Relationships,
Selling to Executives, Cold Calling Directors and Executives, Customer Success, etc. (Linkedin)
Fundamentals of Finance, Goldman Sachs -EDx
Fundamentals of Market Structure, New York Institute of Finance (NYIF) -EDx
Business Strategy from Wharton: Competitive Advantage, The University of Pennsylvania -EDx.
Timeline
Property Manager
Self Employed
09.2023 - Current
Driver
Uber
09.2022 - 08.2023
Sales/New Business Development Representative
Proplanner
03.2022 - 10.2022
Business Development Coordinator/Manager of Operations
Hart AutoGroup
06.2021 - 03.2022
Chauffer
Self Employed
05.2017 - 06.2020
Senior Technical Support Representative
CVS
06.2016 - 02.2019
No Degree - Business Management
Broward College