Detail-oriented individual with exceptional communication and project management skills. Efficiently handles multiple tasks in fast-paced environments. Recognized for proactive problem-solving and process optimization to support team objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Interning Youth Mentor
University of Arizona LifeSTEP Program
2023.08 - 2023.12
Served as a mental and behavioral youth mentor
Met with youth weekly for 4 hours
Worked to mitigate youth’s symptoms per the treatment plan
Addressed clinical treatment goals weekly
Kept case files updated, accurate, and aligned with requirements.
Provided outlets for discussing stressful life events
Attended weekly supervision groups and completed treatment-related paperwork.
Established a safe and supportive environment for open discussion, fostering a strong relationship.
Developed strong communication skills in youth by providing constructive feedback and regularly engaging them in reflective conversations about their progress.
Preceptor
University of Arizona Psychological Measurement and Statistics Course
2023.08 - 2023.12
Managed 21 students
Collaborated with other preceptors and instructors to enhance student experience.
Held weekly office hour sessions
Attended class biweekly
Completed weekly course planning activities
Answered students' questions via email
Promoted student growth by providing consistent feedback on assignments and assessments.
Shift Leader
Chick-Fil-A
2021.02 - 2023.08
Led teams of 10 to 30 employees during shifts
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately using POS software.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
Bachelor of Arts - Psychology and Political Science
University of Arizona
Tucson, AZ
05.2024
Skills
Team Collaboration
Strong verbal and written communication
Schedule Management
Mentoring
Case Management
Time Management
Organizational Skills
Documentation proficiency
Problem-Solving
Team Leadership
Certification
HIPAA Training Certification, University of Arizona, 09/04/23
FERPA Training Certification, University of Arizona, 06/21/23
References
Alma Tejeda-Padron, almatejedapadron@arizona.edu, Preceptorship Supervisor, University of Arizona
Dr. Julie Feldman, julief@arizona.edu, Internship Supervisor, University of Arizona
Brandon Bowers, bbowers7078@arizona.edu, Research Supervisor, University of Arizona
Timeline
Interning Youth Mentor
University of Arizona LifeSTEP Program
2023.08 - 2023.12
Preceptor
University of Arizona Psychological Measurement and Statistics Course
2023.08 - 2023.12
Shift Leader
Chick-Fil-A
2021.02 - 2023.08
Bachelor of Arts - Psychology and Political Science
University of Arizona
HIPAA Training Certification, University of Arizona, 09/04/23
FERPA Training Certification, University of Arizona, 06/21/23
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