Audrey Hazlewood
Phoenix,,Arizona
Summary
Detail-oriented individual with exceptional communication and project management skills. Efficiently handles multiple tasks in fast-paced environments. Recognized for proactive problem-solving and process optimization to support team objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Interning Youth Mentor
University of Arizona LifeSTEP Program
Tucson, Arizona
08.2023 - 12.2023
- Served as a mental and behavioral youth mentor
- Met with youth weekly for 4 hours
- Worked to mitigate youth’s symptoms per the treatment plan
- Addressed clinical treatment goals weekly
- Kept case files updated, accurate, and aligned with requirements.
- Provided outlets for discussing stressful life events
- Attended weekly supervision groups and completed treatment-related paperwork.
- Established a safe and supportive environment for open discussion, fostering a strong relationship.
- Developed strong communication skills in youth by providing constructive feedback and regularly engaging them in reflective conversations about their progress.
Preceptor
University of Arizona Psychological Measurement and Statistics Course
Tucson, Arizona
08.2023 - 12.2023
- Managed 21 students
- Collaborated with other preceptors and instructors to enhance student experience.
- Held weekly office hour sessions
- Attended class biweekly
- Completed weekly course planning activities
- Answered students' questions via email
- Promoted student growth by providing consistent feedback on assignments and assessments.
Shift Leader
Chick-Fil-A
Scottsdale, Arizona
02.2021 - 08.2023
- Led teams of 10 to 30 employees during shifts
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
Bachelor of Arts - Psychology and Political Science
University of Arizona
Tucson, AZ05.2024
Skills
- Team Collaboration
- Strong verbal and written communication
- Schedule Management
- Mentoring
- Case Management
- Time Management
- Organizational Skills
- Documentation proficiency
- Problem-Solving
- Team Leadership
Certification
- HIPAA Training Certification, University of Arizona, 09/04/23
- FERPA Training Certification, University of Arizona, 06/21/23
References
- Alma Tejeda-Padron, almatejedapadron@arizona.edu, Preceptorship Supervisor, University of Arizona
- Dr. Julie Feldman, julief@arizona.edu, Internship Supervisor, University of Arizona
- Brandon Bowers, bbowers7078@arizona.edu, Research Supervisor, University of Arizona
Timeline
Interning Youth Mentor
University of Arizona LifeSTEP Program
08.2023 - 12.2023
Preceptor
University of Arizona Psychological Measurement and Statistics Course
08.2023 - 12.2023
Shift Leader
Chick-Fil-A
02.2021 - 08.2023
Bachelor of Arts - Psychology and Political Science
University of Arizona