Audrey Hazlewood
Phoenix,,Arizona
Summary
Detail-oriented individual with exceptional communication and project management skills. Efficiently handles multiple tasks in fast-paced environments. Recognized for proactive problem-solving and process optimization to support team objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Interning Youth Mentor
University of Arizona LifeSTEP Program
08.2023 - 12.2023
- Served as a mental and behavioral youth mentor
- Met with youth weekly for 4 hours
- Worked to mitigate youth’s symptoms per the treatment plan
- Addressed clinical treatment goals weekly
- Kept case files updated, accurate, and aligned with requirements.
- Provided outlets for discussing stressful life events
- Attended weekly supervision groups and completed treatment-related paperwork.
- Established a safe and supportive environment for open discussion, fostering a strong relationship.
- Developed strong communication skills in youth by providing constructive feedback and regularly engaging them in reflective conversations about their progress.
Preceptor
University of Arizona Psychological Measurement and Statistics Course
08.2023 - 12.2023
- Managed 21 students
- Collaborated with other preceptors and instructors to enhance student experience.
- Held weekly office hour sessions
- Attended class biweekly
- Completed weekly course planning activities
- Answered students' questions via email
- Promoted student growth by providing consistent feedback on assignments and assessments.
Shift Leader
Chick-Fil-A
02.2021 - 08.2023
- Led teams of 10 to 30 employees during shifts
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
Bachelor of Arts - Psychology and Political Science
University of Arizona
Tucson, AZ05.2024
Skills
- Team Collaboration
- Strong verbal and written communication
- Schedule Management
- Mentoring
- Case Management
- Time Management
- Organizational Skills
- Documentation proficiency
- Problem-Solving
- Team Leadership
Certification
- HIPAA Training Certification, University of Arizona, 09/04/23
- FERPA Training Certification, University of Arizona, 06/21/23
References
- Alma Tejeda-Padron, almatejedapadron@arizona.edu, Preceptorship Supervisor, University of Arizona
- Dr. Julie Feldman, julief@arizona.edu, Internship Supervisor, University of Arizona
- Brandon Bowers, bbowers7078@arizona.edu, Research Supervisor, University of Arizona
Timeline
Interning Youth Mentor
University of Arizona LifeSTEP Program
08.2023 - 12.2023
Preceptor
University of Arizona Psychological Measurement and Statistics Course
08.2023 - 12.2023
Shift Leader
Chick-Fil-A
02.2021 - 08.2023
Bachelor of Arts - Psychology and Political Science
University of Arizona
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