Jeremy Brooks
North Platte,NE
Summary
Hardworking and motivated Manager of Train Operations with 20 years of experience and record of success in Rail industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Manager of Train Operations
Union Pacific Railroad Co
North Platte, NE
12.2022 - 01.2024
- Prioritized and organized tasks to efficiently accomplish service goals.
- Achieved cost-savings by developing functional solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Delegated work to staff, setting priorities and goals.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Coached, mentored and trained team members in order to improve their job performance.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Conducted quality, timely performance feedback and performance appraisals.
- Monitored staff performance and addressed issues.
Manager of Road Operations
Union Pacific Railroad Co
North Platte , NE
12.2022 - 11.2023
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Monitored staff performance and addressed issues.
- Conducted quality, timely performance feedback and performance appraisals.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Coached, mentored and trained team members in order to improve their job performance.
Manager of Road Operations
Union Pacific Railroad Co
Jonesboro, AR
12.2020 - 08.2023
- Maintained adequate staffing to meet objectives within budget.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Achieved cost-savings by developing functional solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Recognized by management for providing exceptional customer service.
- Worked with cross-functional teams to achieve goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Analyzed customer feedback data to develop action plans for improving services offered.
Manager of Train Operations
Union Pacific Railroad Co
Memphis , TN
08.2018 - 12.2020
- Conducted safety inspections of job sites and equipment to identify potential hazards and recommended corrective action.
- Monitored employee performance to ensure compliance with safety regulations and company policies.
- Maintained records of all incidents, including accident reports, near misses, and unsafe conditions or acts.
- Investigated workplace accidents and provided recommendations for corrective actions as needed.
- Ensured that all employees had proper personal protective equipment available at their workstations.
- Analyzed data from audits and inspections to identify trends in unsafe working conditions or behaviors.
- Documented all safety-related issues within the organization's database system.
- Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
- Conducted safety briefings at beginning and end of shifts to inform crews of daily task safety hazards.
- Managed safety and health programs, enforcing compliance with occupational health and safety regulations.
Manager of Operating Practices
Union Pacific Railroad Co
Texarkana, TX
01.2017 - 08.2018
- Developed and implemented safety policies, procedures, and standards.
- Conducted regular safety meetings for staff to ensure compliance with safety regulations.
- Evaluated workplace environment and equipment to identify potential hazards.
- Investigated incidents of injury or illness to determine root cause and corrective action plans.
- Monitored employee performance to ensure safe working practices are followed.
- Maintained records of inspection findings, hazard assessments, and corrective actions taken.
- Created reports on health and safety metrics such as accident rates, lost time days.
- Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
- Analyzed incident data to identify trends in injuries, illnesses and accidents.
- Recommended methods to reduce ongoing hazards with improved methods, processes and materials.
- Determined root causes of accidents via in-depth investigations and identified potential prevention strategies to mitigate future risk.
- Led teams of risk management and operational personnel in development of hazard analyses and risk assessments.
- Inspected or evaluated workplace environments, equipment or practices to verify compliance with safety standards and government regulations.
- Conducted safety training or education programs to demonstrate use of safety equipment.
- Ordered suspending activities that posed threats to worker health or safety.
Locomotive Engineer
Union Pacific Railroad Co
Fort Worth, TX
07.2007 - 01.2017
- Observed track conditions for any obstructions or repairs that may be necessary along route.
- Checked paperwork related to cargo being transported for accuracy and completeness prior to departure.
- Ensured proper functioning of airbrakes and monitored pressure levels throughout trips.
- Managed safe operation of train by monitoring weather conditions, track switches, and signal lights.
- Stopped train at designated points along route according to schedule.
- Followed emergency procedures if derailment or other accidents occurred while operating train.
- Recorded information about fuel usage, mileage traveled, and time spent on each run accurately into logbook.
- Adhered strictly to safety protocols when dealing with hazardous materials during transport.
- Operated locomotive in accordance with Federal Railroad Administration regulations.
- Inspected locomotive daily to ensure compliance with safety standards.
- Conducted pre-trip inspections of the engine, brakes, and other systems before each trip.
- Assisted in coupling and uncoupling cars from train as needed.
- Operated locomotives according to strict delivery and route schedules.
- Performed train inspections, tests and procedures, completed associated paperwork and identified and documented train equipment defects.
Train Conductor
Union Pacific Railroad Co
Fort Worth, TX
04.2004 - 07.2007
- Inspected trains for safety hazards or issues prior to departure.
- Provided on-board announcements regarding stops, delays, and transfers.
- Ensured that all operating rules were followed at all times.
- Communicated with other personnel via radio or telephone while on duty.
- Monitored track conditions for obstructions or signal problems along the route.
- Conducted periodic equipment inspections during trips to ensure compliance with safety regulations.
- Operated switches and signals in accordance with established procedures.
- Collaborated with other crew members during emergency situations.
- Inspected switches on daily basis.
- Received and followed directions from train dispatchers.
- Coupled air brakes and electrical connections between trains.
- Communicated with dispatchers regarding trains' routes, timetables and cargoes.
- Arranged removal of defective cars from trains at stations or stops.
- Used hand signals to alert engineers of emergencies, stops or starts, train movement and general directions.
Education
High School Diploma -
Cleburne High School
Cleburne, TX06-1994
Skills
- Business Administration
- Performance Management
- Expense Tracking
- Strategic Planning
- Operations Management
- Team Leadership
- Staff Management
- Key Performance Indicators
- Cross-Functional Teamwork
Certification
- Class 1 Locomotive Engineer License
- Class 8 Conductor Certification
Timeline
Manager of Train Operations
Union Pacific Railroad Co
12.2022 - 01.2024
Manager of Road Operations
Union Pacific Railroad Co
12.2022 - 11.2023
Manager of Road Operations
Union Pacific Railroad Co
12.2020 - 08.2023
Manager of Train Operations
Union Pacific Railroad Co
08.2018 - 12.2020
Manager of Operating Practices
Union Pacific Railroad Co
01.2017 - 08.2018
Locomotive Engineer
Union Pacific Railroad Co
07.2007 - 01.2017
Train Conductor
Union Pacific Railroad Co
04.2004 - 07.2007
High School Diploma -
Cleburne High School