Summary
Overview
Work History
Education
Skills
Timeline
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Your Name

Summary

A very hard working and skilled employee who does each job proficiently at assigned tasks while communicating with and helping customers/staff. Always on time, well organized, and ready to serve with a smile.

Overview

3
3
years of professional experience

Work History

Crew Member

Culvers Restaurant
10.2020 - 01.2021
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Greeted customers and directed to requested products.
  • Checked and pulled defective or expired products from shelves.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Answered customer questions and provided detailed product information.
  • Maintained neat, orderly and safe work space.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Disposed of damaged or defective items.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Answered questions about store policies and concerns to support positive customer experiences.

Crew Member

Culvers Restaurant
01.2020 - 09.2020
  • Collaborated with team members to complete orders.
  • Adhered to company safety standards, including COVID-19 and food handling procedures.
  • Prepared and cooked food orders for customers by noting customizations, allergies and portion sizes.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Wiped counters and sanitized equipment to maintain clean food prep, drive thru and dining areas.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Increased customer satisfaction by resolving food and service issues.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Trained new employees on how to work the drive thru, inside cashier registers when were open before COVID while also teaching them how to bag food correctly and swiftly.
  • Assisted customers by answering questions and fulfilling requests.
  • Worked closely with managers and shift leaders to solve problems and handle customer concerns.
  • Educated customers on promotions to enhance sales.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
  • Maintained high standards of customer service in high-volume, fast-paced operations.
  • Consistently provided friendly service to promote better customer engagement.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Prepared all food orders within a 3:30 minute timeframe.
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.

Crew Member

Culvers Restaurant
05.2019 - 09.2019
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service
  • Maintained clean and organized appearance for all restaurant areas to attract and retain customers
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency
  • Ensured proper handling and preservation methods while packaging and storing food products
  • Maintained composure and work quality while under stress
  • Addressed guest complaints and resolved issues to promote satisfaction
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
  • Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas
  • Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines
  • Maintained clean, trash-free workspaces to maximize productivity and safety
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customers preferences/allergies

Event Staff

Laz Parking
12.2017 - 05.2019
  • Helps run holiday, private, concert, and public events throughout each month
  • Worked hard at setting up events, and cleaning up afterwards
  • Performed great customer service by checking up on College Club members for any needs, questions and issues
  • Prepared PA systems, tables, stages, and food/drink stations for guests of all ages
  • Sound manager for events
  • Consistently helped out co-workers whenever assigned tasks were finished
  • Processed payments, checked tickets and directed guests to locations
  • Set up event facilities and equipment, cleaned areas and organized supplies
  • Sold admission, processed payments and issued tickets
  • Resolved all customer complaints in professional manner while prioritizing customer satisfaction

Assistant

Christ Hospital
10.2017 - 05.2019
  • Social Media Specialist for Parke Ave business social media accounts, interact with customers, posts daily, responds to questions of all kinds
  • Worked on Data Entry for members of Parke Ave
  • Administrative Assistant
  • Time Management
  • Performed great customer service by greeting guests in with friendliness and professionalism
  • Assisted manager in all aspects of business operations
  • Participated in strategic planning for company growth and increasing company outreach
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.

Education

High School Diploma -

Scriber Lake High School
Edmonds, WA
06.2019

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Lakeside High School
Nine Mile Falls, WA

Shorewood High School
Shoreline, WA

Skills

  • Very fast learner and strong work ethic
  • Incredibly positive, friendly, optimistic
  • Does great in both solo and team work settings
  • Holds natural leadership qualities
  • Always on time
  • Good listening skills
  • Planning and organization
  • People/Customer-oriented
  • Superb communication skills
  • Motivated
  • Quick problem solver
  • Great public speaking skills
  • Exceptional time management skills
  • Patient with customers
  • Works well under highly stressful situations
  • Quick to remember rules and protocols
  • Ordering Procedures
  • Stocking and replenishing
  • Cash Handling
  • Customer engagement
  • Product Restocking
  • Shelving of Products
  • Heavy lifting
  • Order fulfillment

Timeline

Crew Member

Culvers Restaurant
10.2020 - 01.2021

Crew Member

Culvers Restaurant
01.2020 - 09.2020

Crew Member

Culvers Restaurant
05.2019 - 09.2019

Event Staff

Laz Parking
12.2017 - 05.2019

Assistant

Christ Hospital
10.2017 - 05.2019

High School Diploma -

Scriber Lake High School

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Lakeside High School

Shorewood High School

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