Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mikayla DeLuca

Summary

I am an extremely motivated and passionate worker with a flexible schedule. I am great working in teams as well as by myself. I have 3+ years of customer Service experience and very clear communication skills between myself and my coworkers as well as customers/passengers. I pay attention to detail and i preform my job activities to the absolute best of my abilities as i am very dedicated and loyal to my job and employers!

Overview

3
3
years of professional experience
1
1
Certification

Work History

Ramp Agent

Piedmont Airlines
05.2023 - Current
  • Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
  • Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
  • Contributed to a safer work environment by strictly following safety protocols during ramp operations.
  • Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Conducted marshaling activities, guiding pilots safely towards their designated parking positions on the ramp area.
  • Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
  • Safely operated ground service equipment, such as tugs, push-back tractors, and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Connected electrical power unit and hoses to aircraft.
  • Stocked aircraft cabins with necessary equipment and supplies.
  • Maintained clean, orderly work environment free of hazards.
  • Helped train new employees in safe practices and procedures.
  • Used handheld scanners to efficiently track luggage


Patient Transporter

Sarasota Memorial Hospital
11.2022 - 04.2023
  • Reduced patient anxiety during transport by maintaining open conversation and answering questions.
  • Prioritized patient comfort by providing compassionate care and timely transportation.
  • Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
  • Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
  • Worked with nursing staff to prioritize urgent patient transports and streamline hospital workflow.
  • Completed detailed patient transport logs, ensuring accurate documentation for hospital records.
  • Improved efficiency in transporting patients by quickly navigating through the hospital''s various departments and floors.
  • Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
  • Upheld strict confidentiality standards regarding patient information in adherence with HIPAA regulations.
  • Promoted a positive and inclusive work environment by demonstrating respect, empathy, and professionalism towards colleagues, patients, and visitors.
  • Responded to emergency situations to help with lifting and transporting patients.

Babysitter

Self-employed
02.2021 - 03.2022
  • Managed daily routines, including meal preparation and timely transportation to activities.
  • Established strong relationships with families
  • Maintained clean and organized living spaces, contributing to a comfortable home environment for the family.
  • Collaborated closely with parents on specific needs, providing tailored care for each child based on individual preferences.
  • Handled emergencies effectively, demonstrating quick thinking and responsiveness in high-stress situations.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Communicated positively with children and guardians.
  • Prepared healthy, age-appropriate snacks and meals.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Organized different types of activities to enhance physical and intellectual development.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Played games, worked on puzzles, and read books to young children.
  • Worked with children with special needs and learned the best ways to communicate with them based on what they needed

Education

High School Diploma -

North Port High School
North Port, FL
05.2022

Skills

  • Aircraft Safety Checks
  • Flexible Schedule
  • Problem-Solving
  • Aviation and Transportation
  • Team Leadership
  • Safety Procedures
  • Customer Service
  • CPR Certified
  • Heavy lifting
  • Reliable and dedicated
  • Hospitality and customer service skills

Certification

  • First Aid/CPR Certified

Timeline

Ramp Agent

Piedmont Airlines
05.2023 - Current

Patient Transporter

Sarasota Memorial Hospital
11.2022 - 04.2023

Babysitter

Self-employed
02.2021 - 03.2022

High School Diploma -

North Port High School

Similar Profiles

CREATE PROFILE
Mikayla DeLuca