Miguel Esquivel-Canales
Ferndale,WA
Summary
Experienced SGT Infantryman offering 11+ years of experience with United States Army National Guard. Solid communication, planning, and problem-solving abilities. Outstanding team collaboration and leadership skills. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with 6 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
16
16
years of professional experience
Work History
Infantryman (11B)
US Army National Guard
, WA
12.2010 - Current
- Responded to emergencies with speed, efficiency and knowledgeable assistance.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Instructed personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions.
General Manager
Spokane Valley Pizza Hut LLC
Pullman, WA
10.2018 - 01.2021
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
General Manager
Columbia Basin Pizza Hut
Wenatchee, WA
08.2016 - 10.2018
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
Education
High School Diploma -
Cashmere High School
Cashmere, WA06.2010
Skills
- Patrolling areas
- Training expertise
- Assessing risks
- Briefing leadership
- Assignment Delegation
- Problem Anticipation and Resolution
- Department Oversight
- Customer Service Management
- Team Leadership
- Employee Motivation
- Performance Assessment
- Staff Scheduling
Languages
Spanish
Native or Bilingual
Timeline
General Manager
Spokane Valley Pizza Hut LLC
10.2018 - 01.2021
General Manager
Columbia Basin Pizza Hut
08.2016 - 10.2018
Infantryman (11B)
US Army National Guard
12.2010 - Current
High School Diploma -
Cashmere High School
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